Snappy Technologies, part of Snappy Group, has unveiled Snappy AI, a new AI-powered assistant designed to help retailers understand their business performance, identify opportunities for improvement and make more informed decisions.
Announced at Snappy Group’s recently-held Q-Commerce Delivered Summit in Glasgow by CFO Barry McGonagle, Snappy AI has been built specifically for Snappy Shopper retailers to help them save time and get more value from their store data.
Its initial capabilities will include answering questions about sales performance, bestselling products and helping retailers identify trends and opportunities.
Retailers will be able to ask follow-up questions and receive tailored, data-based suggestions and complete tasks that would have previously taken hours in a matter of seconds. Snappy AI can also complete operational tasks, including changing store opening hours and updating product prices.
Alan Reid, Chief Technology Officer at Snappy Group, said: “Retailers need clear, useful information that helps them decide where to focus their time and attention. That’s what we’re building Snappy AI to provide.
“We already work closely with retailers and understand many of the everyday challenges they face. Snappy AI brings that knowledge together with our technology and store data to make insights easier to access and operational tasks quicker to complete.”
“This is an important next step for Snappy Technologies as a retail technology partner. Working closely with retailers during the beta will help us build a product around what they find most useful.”
The mobile-optimised platform will be accessible through the existing Snappy Shopper retailer admin dashboard. The beta is expected to begin in October with up to 10 retailers selected from a mix of stores to support testing.
Participation in the beta will be free, with pricing for a wider rollout still to be confirmed.