VOA seeks participants to business rates research

Valuation Office Agency (VOA) has launched a new survey with the aim of improving its business rates services.

The agency is looking for people who get a business rates bill to take part in the research.

The VOA sets the rateable values of all business, and other non-domestic, properties in England and Wales. Local councils use the rateable value to calculate a property’s business rates bill.

If you would like to participate in the research, you can sign-up for the GOV.UK user panel.

Participants can take part in the research sessions in person or online, and can always say no to a user panel invitation. They can also leave the panel at any time.

The agency said the research sessions typically last an hour and participants ‘may be compensated’ for their time.