Roadchef, a leading motorway service area provider, has chosen EDGEPoS from Henderson Technology for nine of its Spar store sites.
Following a competitive tender process, the installation project started in early June at Norton Canes, with three lanes including one self-checkout. The roll out to all remaining eight stores will be completed by August.
The team at Roadchef Roadchef looked for a “progressive, future proof, EPOS system” that could offer a self-checkout option at all of its stores. They also required a head office system that allowed full control of all operational activities which could be integrated with the Spar National HUB, freeing up managers in-store to focus on growing sales and manage the shop floor more efficiently.
Mark Rogers, retail director at Roadchef, said Henderson Technology has more than lived up to their reputation in the sector.
“We have been really impressed from the moment we started discussions on our requirements,” he said. “We were looking for an EPOS provider who could provide market-leading technology and were at the forefront of retail innovation.
Spar Roadchef Strensham South Southbound
“Our requirements were specific and included suggested ordering, self-checkouts, head office functionality and control with live reporting, an integration with ESELs and sales and margin reports. This was to be backed by a reliable helpdesk and support team,” Rogers explained, adding that EDGEPoS has delivered on all counts.
Darren Nickels, Henderson Technology retail technology operations director, said that Roadchef will be the first Spar stores to benefit from the newly developed Spar National HUB link with EDGEPoS.
“We are delighted to have been selected by Roadchef to roll out EDGEPoS across its nine SPAR branded stores,” Nickels said. “We are looking forward to a long and successful partnership with Roadchef over the years to come.”
Roadchef operates 30 motorway services across Britain from Norton Canes to Watford Gap featuring popular brands such as McDonalds, Costa & Leon, serving over 52 million customers a year.
Henderson Technology is one of the largest EPOS suppliers in UK with over 700 sites globally.
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