Skip to content
Search
AI Powered
Latest Stories

Post Office partners with DHL Express to provide Click and Collect

Post Office has today (14) secured an agreement with DHL Express in the UK to deliver parcels directly to Post Office branches as part of DHL’s Service Point network, providing a secure and convenient location for customers to collect their purchases.

DHL Express is the world’s leading international express service provider, handling more than 480 million packages and documents a year through its fast and secure network. The business currently has 1,300 Service Points in the UK.


The Post Office is the UK’s largest retail network with over 11,500 branches, most open longer hours than traditional retailers: 99.7 per cent of the population live within three miles of a Post Office.

The Click and Collect service will be trialled at Post Offices in Northern Ireland before rolling out to more than 1,000 branches across the UK from the start of the New Year.

Customers making a purchase online will have the option to choose their local Post Office as the collection point, whereby DHL will deliver parcels directly to the Post Office and the Postmaster will process customer collections at the counter. DHL Express customers will receive a message regarding their parcel delivery via text, email or via DHL’s On Demand Delivery service and can select to collect their parcel from their local Post Office.

The agreement with DHL Express is a continued demonstration of Post Office’s strategy to open its network to external carriers, compete in the fast-growing parcels market and drive footfall for Postmasters.

“DHL is a household name with global reach," said Nick Read, Chief Executive at the Post Office. "They recognise the value our Postmasters bring to their customers with their expert knowledge of the parcel market and the long hours their branches are open giving people a convenient and secure location to pick up their packages. We are delighted to be partnering with them to expand our Click and Collect services across the country.”

Since opening its network to external carriers last year for the first time in its 360-year history, Post Office has grown the number of branches offering click and collect from zero to almost 5,000.

More for you

Gloucestershire Trading Standards underage test purchase operation

Products containing corrosive substances sold to minors by Gloucestershire shops

Photo: Gloucestershire County Council

Eight out of 10 Gloucestershire shops found selling corrosives to minors

An undercover operation by Gloucestershire Trading Standards has found most shops in the county selling products containing corrosive substances to underage buyers.

In total, 10 stores were visited and eight made sales to underage volunteers.

Keep ReadingShow less
Paul Bacon appointed as NewstrAid Operations Manager replacing Tom Rodger

Paul Bacon joins NewstrAid as Operations Manager

NewstrAid appoints Paul Bacon as new Operations Manager

Industry charity, NewstrAid, has announced the appointment of Paul Bacon to the role of Operations Manager.

Paul will join the NewstrAid team from 17 March and will take over from Tom Rodger, who is retiring at the end of the month.

Keep ReadingShow less
 ATM machine
Brits pull out nearly £80bn from LINK ATMs in 2024
Photo: iStock

Uneven transition: Where cash still clings on in Britain

The UK’s transition away from cash continues to accelerate, nearly five years after the COVID-19 pandemic, according to a report released today by LINK, the UK's cash access and ATM network.

While the trend towards a low-cash society is clear, the pace of this shift varies significantly across the country, indicating a complex and evolving payment landscape.

Keep ReadingShow less
Warning raised around slush drinks

slush drinks

iStock image

Warning raised against 'poor transparency' around slush drinks

Warnings have been issued against slush ice drinks by medical researchers, saying that poor transparency around slush ice drink glycerol concentration makes estimating a safe dose tricky.

Public health advice on the safe consumption of glycerol-containing slush ice drinks, also known as slushees, may need revising, stated medical researchers after carrying out a detailed review of the medical notes of 21 children who became acutely unwell shortly after drinking one of these products.

Keep ReadingShow less
Rising crime is devastating the Scottish convenience sector.

SGF Crime Report & Safer Business Guide

Photo: iStock

Crime devastating Scottish convenience sector: SGF

Retail crime is on the rise and the impact on staff, businesses and communities can be overwhelming, shows a Scottish retail industry's report released today (13), prompting calls from retailers for urgent support.

Figures published in the SGF Crime Report & Safer Business Guide 2024/25, reveal the appalling escalation in retail crime in recent years is only getting worse, while the sector continues to call for urgent action from government.

Keep ReadingShow less