Nisa Local store in Cambridgeshire, Ash's Shop, owned and run by retailer Amit Puntambekar was recently visited by a local MP as he heard about the retailer's issues and contribution.
The store visit took place on Thursday (27), where Ian Sollom MP visited Nisa Local in the village Fenstanto to discuss store owner Puntambekar’s experience with retail crime and his invaluable community work.
The visit began with an introductory chat as well as a store tour, before an in-depth discussion of the following areas:
- Operational costs and challenges
- Ongoing incidents of shop theft and violence
- The importance of investing time into developing staff
- The importance of relationship building with regular customers
Over the past few months, convenience store body Association of Convenience Stores (ACS) has been encouraging retailers to meet with members of parliament by inviting them to visit local shops, highlighting the important work they do for their communities and sharing what support they need from the government.
ACS chief executive James Lowman said, “We are glad to see MPs engaging with our retailers to listen to their concerns and show their interest in local issues affecting the convenience sector.
"We strongly encourage everyone to continue to conduct these store visits, as it is important to show real-life examples of local issues that affect your business so you can get the support you need."
Puntambekar has been vocal against rising cases of violent crime and abuse, challenging the general perception that shop theft is "victimless", detailing the intensity and effects of such crimes.
Earlier this year, he was left badly injured in a violent incident when he was punched in the face by a shoplifter.
Puntambekar revealed to Asian Trader at the time, "I was punched in the face by a shoplifter. I then had to detain him for 20-25 minutes until the police came out," said the retailer.
Calling for safety for retail work force, Puntambekar stated, "Shop theft is not harmless.
“It causes major psychological damage and anxiety to retail teams. More worryingly, the physical violence is abhorrent. Nobody should have to think about going to work and being attacked.”
A lifeline for more than 3,400 people of Fenstanton in Cambridgeshire, Ash’s Shop has been serving the community since 1988.
Second generation retailer Amit Puntambekar has been running the store since 2017 after taking the charge from his parents and has plans to take it to new heights.
Panel discussion at the relaunch of the SAITG on 3 March 2025
