LA Foods on Friday (7) reopened Nisa Local in Shepherd’s Bush on Uxbridge Road, West London with a new layout and an extensive refit designed to enhance the shopping experience for the local community.
Operated by convenience chain LA Foods, the store relaunched also has an expanded range of fresh and chilled products, and a significant selection of Co-op own-brand goods.
The refurbishment, which took approximately six weeks to complete, has introduced several upgrades, including a brand-new store layout to improve customer flow.
One of the biggest changes was relocating the checkout counter to the front of the store, making it more accessible and allowing staff to have better oversight of the shop floor.
Malik Zameer, Store Manager, explained the reasoning behind the transformation, “People are drawn to fresh, modern environments, and we wanted to create a store that truly meets the needs of our customers.
We’ve expanded our chilled and fresh product range, particularly our fresh produce, which has already had a positive impact on sales. We’re now seeing an uplift in fresh sales by approximately 50 per cent which is a fantastic start.”
The new-look store now offers an impressive selection of Co-op own-brand products, providing customers with access to high-quality, great-value groceries, chilled meals, and food-to-go options. In addition, the refit has introduced a temperature-controlled ‘beer cave’, a first-of-its-kind feature for the area, offering an extensive range of wines and beers.
Another key improvement was removing previous signage that covered the store’s windows, allowing passers-by to see inside.
“Now, every aisle and bay is visible from outside, creating a more open and welcoming feel,” added Zameer. “It encourages people to pop in, even if they’re not planning to buy anything - it’s all about creating an inviting shopping space.”
The official relaunch event featured a variety of special offers and activities, including a raffle with prizes such as a tablet and Amazon vouchers, goody bags for customers, and free product samples from suppliers.
Customers who made a purchase on launch day also received a coupon for £5 off their next visit to the store.
LA Foods Group have now been working alongside Nisa for over 20 years, with 13 stores currently under the Nisa fascia. Last year, LA Foods extended their existing supply contract with Nisa for a further 5 years.
Andrew Rutter, Head of Key Accounts at Nisa, praised the store’s transformation, “We are delighted to see this Nisa Local re-open with such a strong focus on fresh food, convenience, and community support.
"The new layout, improved product range, and addition of Co-op own-brand lines make this store an excellent destination for local shoppers.”
With its modern design, expanded fresh food selection, and commitment to the community, the Uxbridge Road Nisa Local is set to be a key shopping hub in Shepherd’s Bush for years to come.
Panel discussion at the relaunch of the SAITG on 3 March 2025
