Responding to the latest statistics from the Office for National Statistics (ONS), the Federation of Independent Retailers (the Fed) has expressed alarm that shoplifting is at its highest level in 20 years.
According to the ONS, shop thefts in England and Wales were up by 32 per cent, with 402,482 offences announced in the year to September 2023. This compared with 304,459 in September 2022.
The Fed President, Monty Dipoti
“Shop theft is not victimless. It blights the lives of independent retailers on a daily basis and has significant implications for a store’s viability," said the Fed’s National President, Muntazir Dipoti. "I am sure that every member has been affected by shop theft at some point and, sadly, many incidents of shoplifting are becoming increasingly violent.”
He added that the cost-of-living crisis and social media had helped fuel the runaway increase in shoplifting offences.
“We are seeing regular customers turning to shoplifting because they can't afford to live,” he said.
It was also possible that the levels were even higher, as many independent retailers were reluctant to report crimes because of poor police responses and paltry punishments if offenders did come to court.
Dipoti added: “Retailers are disillusioned by the lack of police action when crimes are committed so they do not report them. It is, therefore, possible that the number of cases of shop theft over this period could be even higher.
“Tackling shop theft has to be given the energy and priority it deserves from the police, police and crime commissioners and from MPs, and independent retailers should be given financial support so they can invest in better-quality CCTV to protect them, their staff and their businesses.”
Last year, the Fed launched its Safe, Secure, Supported campaign calling for government grants of £1,500 to help independent retailers beef up their security systems.
“Quality CCTV images will allow police to successfully gain prosecutions," Dipoti advised. "However, good quality security systems are expensive to buy and to install and the burden of crime prevention shouldn't fall on retailers' shoulders. Government intervention is crucial to safeguard retailers, particularly smaller shops. Now, more than ever, we need to protect ourselves, our staff and our livelihoods."
Hershey's main controlling owner has rejected Mondelez International's preliminary takeover offer, terming it as too low, reports stated on Wednesday (11), citing people familiar with the matter.
The deal, which could’ve created one of the world’s largest confectioners, wasn’t realistic for the Hershey Company as they declared it was “too low to entertain.”
Bloomberg reported earlier this week that Mondelez was exploring the acquisition of chocolate maker Hershey, in what could have created one of the world's largest confectioners. The Hershey Trust Company's approval is key in any takeover deal, given its voting control of the chocolate maker.
It is not the first that Mondelez has sought to acquire Hershey, with the brand rejecting a £18bn takeover bid in 2016, labelling the offer as too low. Hershey and Mondelez did not immediately respond to Reuters' requests for comment.
Any deal would need the approval of the Hershey Trust Company, a charitable trust, that maintains voting control over the business.
Buzz is that the trust may be open to other offers even as the Mondelez deal loses steam, with PepsiCo and Nestle touted as possible suitors.
The surging cost of cocoa has hurt Hershey and forced it to raise prices, turning off some inflation-pinched shoppers. At the same time, consumers are moving toward healthier foods, a trend that is accelerating with the popularity of weight-loss shots.
Last month, Hershey trimmed its annual revenue and profit forecasts after its quarterly revenue dipped due to weak demand. In contrast, Mondelez reported a near 2 per cent rise in sales in the latest quarter.
Earlier in the day, the Chicago company said that given current market conditions, stock buybacks remain a key priority, and that it is committed to an acquisition strategy focused on "bolt-on deals" similar to its recent acquisitions of Chipita, Clif and Ricolino.
Retailers can capitalise on the rising demand for premium pet food by offering innovative, high-quality products like nutrient-rich supplements and superfood treats amid the evolving bond between pets and their owners, states a recent survey report's findings.
The UK has the largest dog population (13.02m) and one of the largest cat populations (11.71m) in Europe, with one in three UK households owning a dog, and one in four owning a cat.
According to Mars Petcare's research based on insights from over 20,000 pet parents in 20 countries, the bond between owners and pets driving trends in premium nutrition, personalised care, and sustainability - all of which are shaping the future of petcare.
An impressive 37 per cent of pet parents consider their pets the most important part of their lives — a sentiment even stronger among younger generations, with 45 per cent of Gen Z and 40 per cent of Millennials expressing this bond.
Globally, the number of pet parents is rising, with a large portion of first-time owners. Out of the 56 per cent of pet parents surveyed who own a dog or cat, nearly half (47 per cent) are first-time owners, reflecting a new generation of pet parents keen to embrace tailored and innovative solutions for their pets' needs.
The report also shows that sustainability is a key consideration for pet parents, with 45 per cent believing it is very important when purchasing pet food. This sentiment is particularly strong amongst the younger generations, indicating a shift towards a demand for more sustainable and ethically produced products.
In the UK, one in three owners don’t change the food they originally feed their pet throughout their lifetime. This demonstrates the importance for retailers and brands alike to target the growing number of first-time pet owners, many of whom prioritise sustainable products.
Brands like Sheba Kitten for example, are continuing to build lifelong value by targeting first-time pet parents early in their journey. With kittens comprising 14 per cent of the UK cat population, this premium, grain-free range of wet food made of natural ingredients, vitamins and minerals, is designed to secure long-term brand loyalty while meeting nutritional needs.
Adelina Bizoi, Category & Market Activation Director at Mars Petcare, comments: “The evolving bond between pets and their owners signifies a shift in behaviour that the industry must react to.
"We know the strong relationship between owners and their furry friends means that petcare continues to be one of the last categories that pet parents will look to decrease spending on, making sure they provide offerings that are beneficial to their pets’ health even during tough time economically.
“Retailers have a significant opportunity to tap into the growing demand for premium petcare by offering a diverse range of innovative products. High-quality, nutrient-rich options such as supplements and superfood treats appeal to wellness-focused owners prioritising their pets' digestion, immunity, and joint health.
“Retailers can also tap into the rise of first-time pet parents and demand for sustainable products by offering starter kits and sustainability-driven initiatives. Starter kits, especially those tailored for first-time pet parents, can simplify pet ownership and create loyalty from the outset.”
The findings from Mars Global Pet Parent Study highlights the substantial opportunity for retailers to diversify their product offerings and build stronger, more meaningful connections between pets and their owners in an increasingly competitive market.
Coca-Cola Europacific Partners (CCEP) has launched a new initiative in partnership with wholesalers to donate the equivalent of up to 300,000 meals to FareShare, the UK’s leading food redistribution charity.
Running until 6 January 2025, CCEP will donate the equivalent of five meals to FareShare for every Coca-Cola Zero Sugar 6 x 2L pack purchased during the promotion across 108 Booker participating wholesale depots, up to a maximum donation of 100,000 meals.
In addition, throughout December CCEP will donate the equivalent of five meals to FareShare for every Coca-Cola Zero Sugar 12 x 500ml pack purchased during the promotion across 100 Unitas and Bestway participating wholesale depots, up to a maximum donation of 200,000 meals.
The promotion will be supported by depot standees, pallet shrouds and digital screens, alongside digital assets that wholesalers can share through their own communication channels.
This activity coincides with CCEP’s recent milestone of providing 7 million surplus soft drinks to FareShare since 2017.
The promotion also runs alongside Coca-Cola’s commitment to donate the equivalent of one meal per person that attends the Coca-Cola Christmas Truck tour. Coca-Cola aims to donate the equivalent of up to a total of 1 million meals via FareShare this festive season.
“We are so grateful to Coca-Cola Europacific Partners for their continued support for FareShare. The donations made to FareShare from this initiative will help us get good-to-eat food, which might otherwise go to waste, to people who need it,” Kirsty Ford, head of fundraising at FareShare, said.
“Every day, the food we redistribute to a network of over 8,000 charities in every region helps to strengthen communities. From homelessness shelters and afterschool clubs to refuges and older people’s lunch clubs, these groups are all working harder than ever to provide people with essential support services.
“By purchasing Coca-Cola Zero Sugar products this winter, wholesalers can help people affected by the cost-of-living crisis come together through food and access vital services. Coca-Cola’s generous support for FareShare makes a huge difference in helping us make the food go further.”
Ruth Fawcett, associate director for wholesale & convenience at CCEP, said: “We’re incredibly proud to be partnering with our wholesale customers to support FareShare in their mission to fight food insecurity and reduce food waste, especially during the festive season when no one should go without a meal.
“Through this promotion, we hope to make a meaningful difference to communities, and it’s fantastic to see so many of our wholesale customers already getting behind the initiative. Their support will have a real impact in tackling hunger across the UK this Christmas.”
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(Photo by Stefan Rousseau - WPA Pool/Getty Images)
Acknowledging the devastating impact of rising retail crime, Prime minister Keir Starmer on Wednesday (11) reiterated the action his government is taking to tackle the problem.
Responding to a question from Labour politician Kirith Entwistle in the House of Commons, Starmer said. "I have spoken to many who work in our shops who are very concerned about shoplifting. It went out of control because of the approach taken by the previous Government.
"We are bringing it under control. It is not low level; it has a huge impact on other customers and a particular impact on staff working in supermarkets.
"That is why we are dedicating funding to train police and retailers and to support specialist analyst teams to crack down on the gangs that are targeting retailers."
Welcoming the Starmer's show of empathy towards retailers, retail trade union Usdaw General secretary Paddy Lillis said, “Keir Starmer’s response shows that we have seen a complete change in the government response, under Labour, to a significant increase in theft from shops, which has doubled since the pandemic and risen by 29 per cent in the last twelve months.
"This contrasts with 14 years of the Conservatives refusing to support the calls from Usdaw and many major retailers for significant action.
“We are pleased that the new Labour Government announced a Crime and Policing Bill in the King’s Speech. This new legislation will deliver a much-needed protection of retail workers’ law; end the indefensible £200 threshold for prosecuting shoplifters, which has effectively become an open invitation to retail criminals; along with introducing Respect Orders for repeat offenders.
"The Chancellor announced in the Budget funding to tackle the organised criminals responsible for the increase in shoplifting, as Keir Starmer highlighted.
"Last week, the Prime Minister announced funding for 13,000 more uniformed police officers, patrolling our communities and high street. It is our hope that these new measures will help give shop workers the respect they deserve.”
East of England Co-op on Thursday announced the appointment of Andy Rigby as acting chief executive for a minimum of 12 months.
Rigby joined the East of England Co-op in early 2022 as chief operations officer and has over 40 years’ leadership experience in senior executive roles across a range of formats in the UK, EU and international markets.
“Andy has proven himself to be a force for good in many ways for our Society in the time he has been with us; we welcome his appointment as we continue on our journey together to make a bigger difference in our communities and return to sustainable profit,” Joy Burnford, president of the East of England Co-op, said.
Rigby commented: “It is an honour to lead the East of England Co-op on our exciting journey which will continue at pace. Our focus remains on our customers, our colleagues, our members and our communities who we take great pride in supporting and serving, now and in the future.
“I’d like to thank our 3,000 incredible colleagues who continue to work so hard for our co-op and our Board too for their continued support, I’m excited and proud to continue to work closely with them to deliver our strategy. We’ve come a long way in a short-time and we have lots to be excited about.”
East of England Co-op Food store in Woolpit
Meanwhile, the regional retailer has also re-opened its Woolpit store after being refurbished as part of a wider £5 million investment by the retailer, including upgrades to the sustainability and food-to-go offering of its stores.
The refurbishments, which form part of the East of England Co-op’s portfolio reshape, improve the stores’ member and customer experience alongside their environmental impact with new eco-friendly refrigeration units.
The Woolpit store, on The Street, reopens with a larger store footprint, the East of England Co-op's much-loved serve behind in-store bakery, a larger chilled range and brand-new self-service checkouts.
This is the final refurbishment of 2024 and forms part of the retailer’s wider refurbishment of a total of 12 stores across the East of England which began in August.
“This investment in Woolpit has allowed us to enhance our member and customer offering through upgrades to store sustainability and improved shopping experience. This is part of our commitment to continue supporting the local communities these stores serve by providing quality products and exceptional customer service,” Rigby said.
“We want to do everything we can to minimise our environmental impact, which is why we’re placing a large emphasis on the stores’ sustainability throughout these refurbishments. These are crucial upgrades as we continue to invest in and reshape our wider portfolio.”
The East of England Co-op is the largest independent retailer in East Anglia with food stores, travel branches and local funeral service branches across Essex, Suffolk, Norfolk, Cambridgeshire and Hertfordshire.