Forecourt Eye said it has supported a multi-force police operation targeting organised fuel theft across Hertfordshire and neighbouring areas.
The technology provider worked with officers from three forces between 26 March and 2 April to develop a live incident feed, enabling real-time intelligence sharing during the investigation. The system allowed police to identify and track repeat offenders across multiple sites using ANPR (Automatic Number Plate Recognition) data, while also deploying instant alerts in locations without the technology.
The bespoke solution was built and rolled out at short notice, enhancing vehicle identification, speeding up data processing and creating direct collaboration channels between Forecourt Eye and investigating teams. Formal data-sharing agreements were also established with participating forces to ensure compliance.
The operation focused on a group suspected of carrying out a significant volume of fuel thefts in the region. By improving visibility and response times, officers were able to act more quickly on suspected incidents, increasing the overall effectiveness of enforcement activity.
Detective Inspector James Williams said the initiative highlighted the importance of partnerships and technology in tackling organised crime.
“Hertfordshire Constabulary will use every opportunity to track down criminals and bring them to justice. Modern investigative techniques rely on a partnership approach, utilising new technology to get the best outcome for victims and this operation is a good example of this,” he said.
“Working closely with Forecourt Eye throughout the investigation has meant we have been able to expand our reach, identifying and proactively pursuing suspects. Police will continue to work alongside Forecourt Eye as the cases progress to ensure the message is clear: crime doesn’t pay.”
Michelle Henchoz, managing director of Forecourt Eye, said the collaboration demonstrated how quickly technology can be adapted to meet operational needs.
“Fuel theft is not a victimless crime. It has a significant financial impact on forecourt operators, frontline employees and the wider community, and we are committed to supporting initiatives that tackle it at scale, whether this is through supporting police or by continuing to evolve the capability of our crime prevention platform,” she said.
Henchoz added that police have thanked Forecourt Eye for its support during the operation, highlighting the value of close collaboration between the private sector and law enforcement in addressing organised retail crime.