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UK consumer confidence falters after Christmas splurge

Prospect of higher taxes and inflation sow consumer caution

christmas shopping
People walk pass a Christmas tree as they exit a store in Manchester, northern England on December 16, 2024.
Photo by Paul ELLIS / AFP) (Photo by PAUL ELLIS/AFP via Getty Images

Shares in Britain's Marks & Spencer and other retailers fell on Thursday, with £2 billion ($2.45 billion) wiped off the sector, as concern about ebbing consumer confidence and economic weakness overshadowed healthy Christmas trading.

Retailers, already facing weak consumer sentiment, are bracing for higher costs from April, when employer taxes and the minimum wage are set to rise.


The economic outlook has been clouded by a leap in Britain's government borrowing costs in recent days that adds to pressure on government finances and has prompted analyst warnings that further tax rises could be needed.

With inflation also forecast to tick up, retailers anticipate a tough year.

"There is that cautious customer confidence out there," M&S chief executive Stuart Machin told reporters, after announcing the group had delivered the highest food sales over the lucrative Christmas period on the UK high street.

M&S reported above-expectations growth of 8.9 per cent in food sales and 1.9 per cent in clothing, home and beauty sales, but the retailer's shares fell 6.5 per cent. Tesco, the country's biggest supermarket group, posted a 4.1 per cent rise in sales, while its shares traded down 1.3 per cent.

"The year ahead won't be all smooth sailing for the retail giants, as the sector gears up to battle imminent tax hikes," Hargreaves Lansdown equity analyst Matt Britzman said.

While those two retailers were helped by booming grocery sales, other categories struggled.

Growth at food-on-the-go specialist Greggs slowed in the final months of 2024 and discounter B&M posted a fall in underlying sales of 2.8 per cent, sending the stocks down by 10 per cent and 12 per cent respectively.

While retailers fell, Britain's globally focused blue-chip index. The FTSE traded higher at 0.5 per cent.

Challenges continue

Greggs Chief Executive Roisin Currie said consumers were cautious about spending.

"It's been a challenging second half in 2024. I think you have to make some assumptions that that continues in 2025," she told Reuters.

Greggs had performed well in recent years as its value sausage rolls and steak bakes gained popularity, but its underlying sales growth fell to 2.5 per cent in the final quarter of 2024, down from five per cent in the previous period.

Next, the UK's biggest clothing retailer by market capitalisation, on Tuesday warned sales growth would slow in its 2025/26 year as the impact of the government's tax hike begins to hit employment levels and raise prices.

Ken Murphy, the boss of Tesco, was more sanguine.

Although consumers who "really celebrated over Christmas" would be more value-focused in January, that was always the case at the beginning of the year, he said.

After the pandemic, a supply chain crisis, and high levels of commodity and energy inflation, Murphy said Tesco, which is forecasting 250 million pounds of additional costs from the employer tax hikes, was used to handling rising costs.

(Reuters)

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