PayPoint has expanded its partnership with NoteMachine – a Brink’s Company to provide full engineering support across its estate of more than 3,000 ATMs across the UK.
The collaboration, which builds on a relationship first established in 2024, will see NoteMachine deliver both first- and second-line engineering support, covering everything from diagnostics to field maintenance. The move is aimed at ensuring consistent uptime and reliability for PayPoint’s national ATM network, which plays a vital role in providing access to cash for communities and local retailers.
“We understand how vital ATMs are as a source of cash for communities across the UK, particularly in areas where access to banking services is limited,” Anthony Sappor, retail proposition & partnerships director at PayPoint, said.
“Ensuring the reliability of our ATM network is a top priority, and we are pleased to partner with NoteMachine to deliver the expertise needed to keep our ATMs operating smoothly.”
NoteMachine’s engineering team will provide nationwide coverage and rapid-response servicing, supporting PayPoint’s focus on dependability and efficiency across its estate.
Steve Makaritis, CEO of NoteMachine, added: “This partnership with PayPoint marks a key milestone for NoteMachine and reinforces our commitment to delivering high-quality engineering support at scale. Our team is proud to provide the reliability, speed and technical precision required to keep their ATM estate running smoothly every day.”