Nisa goes paperless for deliveries

Nisa is launching a new digital way of working which will see the end of paper delivery notes for all partners.

The EPOD (electronic proof of delivery) system will start to roll-out from the end of the month with deliveries from all depots moving to the paperless system by early April.

The change means when partners receive a delivery they will no longer sign and receive paper delivery notes, instead they will write on the glass of a handheld mobile device and the proof of delivery will be automatically emailed to them.

The digital process will begin when the order is picked at the depot with the delivery note of confirmed items generated and sent to the store email address, in advance of the driver arriving.

The confirmed manifest is then loaded onto the system so when the driver arrives at delivery point, they can review the containers to be delivered, scan them off the vehicle and confirm with the partners the safe receipt of the goods.

A single signature from the partner, or store colleague, is required which will generate an electronic record of signature and summary of the delivery for Nisa head office and the partner, eliminating the need for any actual paperwork.

Jess Graves, from Nisa’s Logistics Team, said: “This is a huge step forward for our delivery operation which will simplify and streamline the system making things easier for Nisa partners.

“The new system completely removes the need for all the paperwork involved in the delivery process and will improve record-keeping and efficiency.

“This represents an important technological development for Nisa and our logistics partners DHL and we’re really excited to be rolling it out.”

Scott Swindin, Head of Development at DHL, said “As a partnership DHL and Nisa are always striving to enhance the partner’s delivery experience and the introduction of a digitalised solution such as EPOD will help us all with improved on time delivery information, reduced waiting time, support of media tracking as well as fostering the green agenda with reduced paperwork.”