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M&S resumes online orders following cyberattack

Marks & Spencer store sign with online clothing order notice after cyberattack

Marks & Spencer store on Oxford Street in London

Hollie Adams/Getty Images/File Photo

Marks & Spencer resumed taking online orders for some clothing lines on Tuesday after a 46-day hiatus following a damaging cyberattack.

The 141-year old M&S, one of the best known names in British business, said on its website "select fashion ranges now available to buy online".


M&S stopped taking clothing and home orders through its website and app on 25 April following problems with contactless pay and click and collect services over the Easter holiday weekend.

It first disclosed it had been managing a "cyber incident" on 22 April.

M&S said last month it expected online disruption to continue into July and forecast the attack would cost it about £300 million in lost operating profit in its 2025/26 financial year, though it hopes to halve the impact through insurance and cost control.

The group said hackers broke into its systems by tricking employees at a third-party contractor, skirting its digital defences to launch a cyberattack.