Tell us about Tayto – where it started and where it wants to go.
Founded in 1956, we are the largest British-owned snack manufacturer and also remain proudly family-owned. In recent years, the business has successfully acquired a number of brands including the leading pork scratching brands – Mr Porky and Midland Snacks. We also own Golden Wonder, which is currently celebrating its 75th anniversary, tracing its roots back to Edinburgh in 1947. With such a stable of much-loved brands, Tayto continues to be at the forefront of the snacking world with our incredibly broad range of products, and so will continue to strive towards our ambition of having “Snacking Sorted”.
You said recently that Sharing snacks are driving the market as we continue watching Netflix or have friends round – do you think that as the summer comes on, and the pandemic recedes into memory, that is set to change?
We anticipate Sharing snacks to continue to lead the way over the coming months as people enjoy catching up with friends and family after so long. Snacks are at the heart of social events and we have already seen this with an uplift in sales over the Jubilee celebrations. Let’s hope the British summer delivers some great weather so we can enjoy BBQs and picnics with our favourite snacks!
They warn us of recession, and if so, what will be the role of PMPs and how is the margin loss divided up? Is it price – or pack size – or both, that is affected by relentlessly rising costs?
PMPs are a proven way of independent retailers demonstrating value to an increasingly cost-conscious shopper – and should remain a key part of a retailer’s snacks offering. Maintaining the status quo is impossible in the face of unprecedented inflation in raw materials but Tayto is committed to ensuring that we continue to deliver market-leading margins to our loyal retailers who have supported us over the years. Our response is being led by understanding consumers’ attitudes and will be tailored to each product – with increases in PMP for some ranges, and weight reductions for others where our research shows that the price-point is more important to consumers than the pack size.
How will HFSS affect your business and what plans do you have to deal with (and even take advantage) of it?
Taste is the main reason for purchasing snacks, and so, healthier snacks have a credibility challenge – as many consumers don’t believe that they will taste as good. Snacks have to be “worth the calories”. For snacks, reducing fat and salt to meet the HFSS guidelines often means compromising too much on taste – and consumers will vote with their feet. Golden Wonder is famous for its flavours and so, we will only launch healthier products if they still deliver our “more punch per crunch”. Through recipe innovation we have overcome this challenge and created Ringos Puffs – a non-HFSS product that doesn’t compromise on taste and that enables retailers to stock Puffs anywhere in-store, given the location restrictions will go ahead as planned this October.
The one-year delay to multi-buy restrictions enables us to continue working on reformulating our Fun Snacks range (that includes Tangy Toms and Spicy Bikers), to become HFSS-compliant and still maintain the highly successful multi-buy offer that has helped it outperform the market.
Golden Wonder is still going strong at 75, Tayto’s (b.1954) stand-out packaging is striking and affecting, and Mr Porky is everywhere – these are all traditionally-inflected products, great names and great heritage with a distinct British identity. Is that how you see your brands, and how are you going to make the most of what has been called your “retro range”?
The rich history of our brands mean that we have been part of people’s lives as they have grown up. Brits have a unique passion for their snacks – and we are proud to make some uniquely British products (such as pork scratchings) and being at the forefront of innovation (such as launching Cheese & Onion 60 years ago).
We are delighted to have very loyal consumers who regularly tell us how much they love our distinctive flavours and products. That’s why we gave them the chance to celebrate Golden Wonder’s 75th birthday by voting to bring back their favourite flavours – Chip Shop Curry and Beef & Onion. The response to this has been fantastic and we’re now seriously considering bringing them back into the range permanently, given how much love they have received (and how many packs are selling!)
Pork scratchings are uniquely British pub snack. You have the two leading brands of Mr Porky and Midland Snacks:, what is so special about them and how can independent retailers take advantage of these products?
Scratchings have been voted Britain’s favourite pub snack. Most people are surprised to hear that more scratchings are sold in shops than in pubs, so any retailer not stocking pork snacks is really missing out – especially as they deliver great margins as they are VAT-free! The unique salty crunch of a scratching goes perfectly with a beer (and many other drinks) and so siting them next to BWS is the best way to capture incremental sales when people are picking up drinks. This is why we’ve developed a range of formats for our best-selling products, including clipstrips and pubcards to make it easy for retailers to site scratchings with snacks, BWS or at tills.
Mr Porky is the No.1 Brand (with the best-selling Original Scratchings in its distinctive gold packaging) but also capable of attracting new consumers with innovative products such as Crispy Strips – a less “hardcore” snack with all the taste of a scratching but with a lighter bite.
For the ultimate in traditional scratchings, Midland Snacks is a must-stock item. With its Great Taste Award-winning recipe and pub-style packaging, it’s the perfect way for consumers to enjoy that pub taste at home.
NPD: what are your plans, what are your products? Puffs and Ringos Fire are intriguing – please tell us where the inspiration came from, who the target market is, and what you expect from them.
Ringos of Fire (Spicy Thai) is the latest flavour of our best-selling Ringos brand, which was inspired by consumers’ continued interest in spicy flavours. It complements the current core range of Cheese & Onion, Salt & Vinegar and Sour Cream & Onion. Initial sales have exceeded our expectations, as it clearly brings excitement to both the brand and the category.
Ringos Puffs was all about creating a non-HFSS product that didn’t compromise on taste. We’re not marketing it as “healthier” as consumers are more interested in taste than health – and HFSS is a trade not consumer issue. Early sales are saying that we got this right with people picking it up another great-tasting Golden Wonder snack – not because they believe it is healthy!
As with the entire Ringos range, both Ringos of Fire and Ringos Puffs have less than 100 calories per serving which makes them perfect for those looking for a little treat. And by delivering Golden Wonder’s legendary “more punch per crunch” they will not disappoint.
What is your relationship to the Convenience channel compared to others, and what are Tayto’s plans to increase sales across independent retailers?
Tayto has a long history of working with the independent sector and we have tailored our ranges to deliver market-leading trade margins alongside great consumer value. This has resulted in us significantly over-trading in the Convenience channel and hence have a dedicated team to support wholesalers and retailers maximizing their snack sales. Our unique range of brands from Golden Wonder to Mr Porky, and our focus on this channel, are why we aspire to help you get “Snacking Sorted”!
As a snacks business, what do you see as the biggest problems coming up in the next, say, five years – and the biggest opportunities?
Our industry faces big challenges as we continue to respond to its biggest shake-up – in the shape of HFSS restrictions – and manage the new challenge of inflation and how the cost-of-living crisis, which will affect consumer behaviour. As ever, businesses that respond quickly and stay close to consumers’ sentiments will succeed, which is why Tayto focuses so much on understanding the key market drivers. Despite all the change to come, we will continue to focus on what has made brands such as Golden Wonder and Mr Porky so successful – a relentless desire to create great-tasting snacks that offer excellent consumer value whilst providing our loyal independent retailers some of the best margins available.
Can you give our readers any merchandising advice to enable them to sell more Tayto Group products?
Understanding shopper missions is key when merchandising snacks. Ensure that you have a good shelf display covering the key categories highlighted above as this becomes customers’ “go-to” place in-store for snacks. Additionally, ensure that you are picking up incremental sales by also merchandising snacks with products typically bought at the same time – BWS and confectionery. For these extra locations, make use of the formats available – such as clipstrips for pork scratchings that can be hung on a BWS fixture without taking up precious floor or shelf space.
Chili and hot spiciness has taken the country by storm (cf. Ringos Fire), but what do you think the next big taste sensation might be?
Hot and spicy still has a lot of scope for growth but we will see the flavours becoming more sophisticated, with a more complex taste profile rather than just heat. Ringos of Fire is at the forefront of this shift, and we have other products under development that will continue this evolution.
As consumers face pressure on finances, we expect to see two taste trends emerge – seeking comfort in traditional British favourites and a desire to escape by trying new, more exotic tastes from far-flung countries. The focus on British favourites will create more interest in products such as pork scratchings and flavours such as Golden Wonder’s Chip Shop Curry. Meanwhile we will see “restaurant” flavours such as Peri-Peri and Gochujang start to appear in more snacks to entice those seeking a new flavour experience.
Most (70 per cent) of consumers are more likely to visit the high street after online retailers introduce return fees, shows a recent survey, indicating a shift in consumer buying habits.
According to the findings from consumer insights platform Vypr, 70 per cent of shoppers say they are now more likely to visit bricks and mortar stores rather than shop online due to the added costs of returning unwanted items.
The research highlights a growing dissatisfaction with the rise of online return fees, with 47 per cent of consumers stating they would avoid purchasing from retailers that charge for returns as they don’t believe their products are unique enough. A further 27 per cent said they would stop shopping with such retailers as a matter of principle.
While online shopping continues to be a dominant force, the research signals potential cracks in its convenience. Brands like Boohoo and ASOS, which have recently introduced return charges, may be particularly vulnerable as shoppers lack strong brand loyalty.
27 per cent of consumers said they think these retailers offer similar products to their competitors, making it easier to shop around for better deals. 53 per cent of those surveyed will be buying less from ASOS after the charges were introduced and 51 per cent shop less with Boohoo.
The growing frustration with online shopping is further exacerbated by issues with sizing and quality. According to Vypr’s survey, the most common reasons consumers return online purchases are due to items being smaller than expected (26 per cent), lower quality than anticipated (17 per cent), and larger-than-expected sizing (14 per cent).
Ben Davies, founder of Vypr, commented, “The rise in return charges reflects a broader shift in consumer sentiment. As confidence in online sizing and quality inconsistencies drops, many shoppers are reconsidering where they spend their money. One in 10 consumers say they typically order multiple sizes of the same item, knowing they’ll return some.
"Retailers must do more to improve size guides and product descriptions to help shoppers make better-informed decisions from the outset.
"As online shopping becomes more expensive and less distinct, it’s possible we could be witnessing a return to high street shopping — not only as a more reliable option but also as a more sustainable one, given the reduced packaging waste compared to online purchases.”
The research also reveals growing support for independent retailers, with 60 per cent of consumers now preferring to shop with smaller, independent brands over larger, fast-fashion retailers. Additionally, 64 per cent of respondents reported receiving better customer service from independents, compared to the experience with major online retailers.
World foods leader Surya Foods said it has acquired a major stake in leading health snack brand Karma Bites, as part of a series of moves to up its presence in the snacking arena.
Karma Bites produces a range of naturally flavoured, popped lotus seeds, a popular snack with a rich history in Chinese and Ayurvedic medicine - recognised as among the most nutrient dense seeds on the planet.
They have the moreish crunchiness of popcorn, and are packed full of protein and nutrients. The clean label range comes in five sweet and savoury flavours including: Himalayan pink salt, Peri-Peri, Wasabi, Caramel and Coconut & Vanilla. The range is also vegan, gluten free, non-GMO and free of refined sugars.
“My Grandma introduced me to the magic of popped lotus seeds. They have been a staple in my family for three generations, so I have experienced the benefits of these miracle seeds first-hand,” Karma Bites founder Ashwin Ahuja said.
“When I launched Karma Bites I was so excited to share them with the world and spread goodness! Working alongside Surya Foods, my aspiration is to take Karma Bites on the next big step of its journey - to scale up production, distribution, enter multiple markets and expand the range.”
“The superfood credentials of lotus seeds has helped the product take off in health conscious markets across Australia and the US (Los Angeles). The UK market generally follows these trends and there is a definite shift here in people understanding how their food choices impact their health,” Ahuja added.
Surya Foods plans to expand the brand with a swathe of NPD, to up its presence in the healthy snacking arena, and use the contemporary design of the brand to gain greater access to mainstream markets.
Surya Foods achieved an impressive 30 per cent increase in revenue last year and now supplies almost half of the UK’s branded dry rice supply across its leading UK Top 10 rice brands; Laila, Salaam and Mai Thai.
The food giant has also announced significant expansion plans at its Harwich site which will bring 200 additional new jobs to the Essex area over the next three years. It is on course to open a brand new custom-built, 40 acre head office/distribution centre, with 250,000 sq ft of storage facilities in Essex by 2026.
In 2020, Surya Foods made its first move into the snacking category, pouring £2m into a state of the art snack factory at its Harwich site. The factory currently produces snacks for its market leading brands including Laila, Thai Dragon and Kingstons, as well as offering private label services across a broad range of products.
Harry Dulai, group chief executive officer of Surya Foods, said: “We are pleased to have acquired a major stake in Karma Bites, which is a stylish contemporary brand with lots of mainstream potential. It aligns well with our plans to grow our snacking portfolio with several new launches in 2025. We continue to invest in the Harwich site to support our expansion plans and are committed to creating ‘better for you’ snacks, that have an improved nutritional profile.”
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Paški Sir PDO (Pag cheese), a sheep milk cheese from the Croatian island of Pag
The EU will remain a key resource for the UK food and beverage industry despite the challenges imposed by Brexit, according to new insights from UK industry supply chain professionals.
A survey carried out on behalf of the European Commission, which interviewed wholesalers, importers, producers and HORECA (Hotel, Restaurant and Catering) professionals across seven different food and beverage sectors, revealed that the majority will continue to import from the EU over the next 12 months.
Respondents from the wine and dairy/cheese sectors are 100 per cent committed to sourcing additional SKUs from the EU over the coming year, the data revealed. Whilst beer and spirits (80%), charcuterie and meat (80%) and bakery (70%) also showed a clear commitment to the EU.
In contrast, it is the confectionery and fruit & vegetable sectors which expressed the highest level of uncertainty or non-commitment. Both sectors only showed a 30 per cent commitment to sourcing additional SKUs from the EU in 2025, according to the data.
UK industry respondents cited quality (95%), pricing (81%), authenticity (78%) and sustainability (77%) as the most important factors that they consider when adding new SKUs to their product ranges. In parallel, authenticity and tradition were voted the most popular characteristics of EU food & beverage products (79% and 70%, respectively), whilst diversity (64%), good taste (62%), safety (59%), and high quality (54%) also ranked highly by those who were questioned.
When it comes to the wider merits of EU food and drink, more than two-thirds of respondents (66%) agreed that the EU’s Protected Designation of Origin (PDO), Protected Geographical Indication (PGI) and Organic labels are either ‘very important’ or ‘somewhat important’ when sourcing ingredients. Overall recognition of the three labels amongst the UK industry is high – around two-thirds know what they are and what they mean. The European Organic Products label is the most widely recognised (93%), while the PGI label is the least recognised of the labels, however recognition is still high (78%).
The research was conducted in April 2024 against the backdrop of the UK government’s Border Trading Operating Model, which set out a new approach to security controls with the aim of maintaining border security while minimising trade burdens.
“These insights demonstrate that despite the challenges and complexities of new cross-border trade agreements, the EU remains a valued partner and important resource for the UK’s food and drink industry and is likely to remain that way”, says Andrew Crumpton, founder of AMC Consulting and advisor to the ‘More Than Only Food & Drink’ campaign.
Veryan Bliss, managing director of Food Intelligence and fresh produce advisor to the EU’s ‘More Than Only Food & Drink’ campaign supports this view.
“It is clear that the relationship between the UK and EU is incredibly important. In 2023 the UK was the number one destination for EU agri-food, accounting for 22 per cent of exports and with a value of €51.3 billion,” Bliss said.
“The geographical diversity of the EU ensures a steady supply of seasonal produce and often complements the UK’s own growing patterns. When certain crops are out of season in the UK, EU producers support the offer, ensuring that UK retailers can offer a consistent, high-quality selection to consumers throughout the year.
“However responses from fruit and vegetable industry professionals highlight the impact of controls for fresh produce, which have been complex and changeable.”
“But with an easement on fresh produce checks now in place until July 2025 and confirmation that several fruit and vegetable products, which were previously deemed medium risk have now been changed to ‘low risk’, there is an increased potential for UK importers to benefit from the quality of organically and sustainably grown produce from the EU.”
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Vuse celebrates its position as the first global carbon neutral vape brand with a carbon neutral summer voyage down the Thames in 2021
British American Tobacco (BAT) has reported significant progress in its New Categories segment—comprising vapour, heated products, and modern oral—with strong growth in revenue and profitability during the second half of 2024.
In a trading update on Wednesday, the company said it is on track to deliver its 2024 financial year guidance, with the second-half performance acceleration driven by the phasing of New Categories innovation, the benefits of investment in US commercial actions and the unwind of wholesaler inventory movements.
BAT said its flagship vapour brand, Vuse, maintained its position as the global value share leader, achieving a 40.3 per cent share in key markets. Despite challenges posed by illicit single-use vapour products, particularly in the US and Canada, BAT said its investment in innovation and regulatory advocacy has positioned it well for future gains.
“Our Quality Growth imperative is delivering higher returns on more targeted investments across all three New Categories, and that prioritisation and focus is already transforming our business in Europe,” Tadeu Marroco, chief executive, said.
“We are making further progress increasing profitability across New Categories, and I am particularly pleased with the improvements in Heated Products and Modern Oral.”
BAT reinforced its leadership in the US, where Vuse captured 50.7 per cent value share in tracked channels, benefiting from stronger enforcement against illicit products in states like Louisiana. Globally, Vuse’s share remained stable, reflecting its strong brand equity.
Velo, BAT’s modern oral brand, demonstrated robust growth with its volume share in top markets rising to 28.2 per cent. Enhanced portfolio offerings, including new flavours and nicotine levels under Velo Plus, bolstered its momentum in the US and Europe.
Innovations such as glo Hyper Pro have shown promising results in improving BAT’s share in the heated tobacco market, particularly in Japan and Italy.
The company expects low-single figure organic constant currency revenue growth and low-single figure organic adjusted profit from operations growth in 2024. Marroco highlighted the company’s strategic pivot toward becoming a predominantly smokeless business by 2035, reiterating a commitment to sustainable value creation.
“Building on the strong foundations we have established, I am confident that we will deliver an improved underlying performance as we move from investment to deployment in 2025,” he said.
“We will continue to reward shareholders through strong cash returns, including our progressive dividend and sustainable share buy-back, and we remain committed to returning to our mid-term guidance of 3-5 per cent revenue and mid-single digit adjusted profit from operations growth on an organic constant currency basis by 2026.”
A 5p reduction in business rate multiplier will save convenience stores thousands of pounds per year which will help retailers invest in their businesses, ACS Government Relations Director Edward Woodall has said while giving evidence to a Committee of MPs in parliament today (11).
The Non-Domestic Rating (Multipliers and Private Schools) Bill intends to introduce higher business rates multipliers for the largest business properties (those over £500,000 in rateable value) and lower multipliers for retail and hospitality businesses. Following the Budget, the business rates discount for retail and hospitality businesses is reducing from 75 per cent to 40 per cent in April.
One of the considerations of the Bill is the level at which the new retail and hospitality multiplier could be set at. The small business multiplier is currently set at 49.9p, while the standard non-domestic rating multiplier is set is 54.6p.
During the evidence session, Woodall told the Bill Committee that to make a tangible difference to local shops and other businesses, the new multiplier should be set up to 20p lower than it is currently which would result in savings of thousands of pounds a year for essential retailers that could be put to use effectively.
ACS Government Relations Director Edward Woodall said, “The vast majority of convenience stores would benefit from the new retail and hospitality multiplier. For a retailer that sits just outside the threshold of small business rate relief at £15-16k rateable value, a 5p reduction in the multiplier would save them around £1,000 per year while a 20p reduction would save over £3,000 a year.
"This is a significant sum to help retailers invest in their business, either defensively on crime prevention and detection, or positively in their community.
"There are however thousands of stores that are dealing with increased costs in other areas of their business, particularly on employment, so for those businesses it is likely that the money saved on rates will go straight into keeping that store trading.”
ACS wrote to the Chancellor in advance of the evidence session outlining the costs that retailers are facing as a result of the measures outlined in the Budget. Overall, the convenience sector is looking at an increase in operating costs of around £666m, primarily in additional business rates, National Insurance contributions and National Living Wage increases.
During the evidence session, Woodall also highlighted the importance of discretionary rate relief for rural businesses, particularly those that are operating as the last local shop in that village or rural area.
Woodall said, “Reliefs for businesses that are trading in rural areas with communities that rely solely on them are extremely important, but it is challenging for the Bill to be able to address this effectively as there are often more differences within a region than there are between regions.
"We believe that the most effective relief for these businesses is distributed by local authorities, but we know that their budgets are extremely stretched, so it’s important that the Government looks at putting additional resources and trust in local authorities to deliver discretionary reliefs that support the last shop trading in rural areas.”