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Fed urges clear communication in charges proposal on disposable cups

Fed urges clear communication in charges proposal on disposable cups

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The Federation of Independent Retailers (the Fed) has called for an effective communication campaign and a robust enforcement process as part of proposals to introduce charges for single-use disposable beverage cups in Scotland.

In its response to the Scottish government’s consultation process on the proposed scheme, the Fed also says it is of the utmost importance that there is at least a six-month notice period.


The Fed’s National President Mo Razzaq, who owns a store in Blantyre, said, “It is vital for the Scottish government to communicate clear instructions to retailers on how the scheme is to be administered, to communicate the ‘how and why’ to customers and to allow retailers enough time to prepare for the changes.

“Communication was one of the key weaknesses of the Deposit Return Scheme. as it seems to have been considered at a late stage - even though the ask to consumers and retailers involved a major behavioural change. We would hope lessons have been learned from this.

“A clear and simple administrative process and a clear and effective communication campaign is essential to ensure that retailers and consumers understand the why and the how.”

He said the challenges to retailers would include recording the numbers of single-use disposable beverage cups charged for; the charge paid for them; the amount retailers are entitled to deduct to calculate the net proceeds - such as the costs to administer the system and VAT - and the net proceeds raised by the charge.

He added: “We would anticipate that 25p is a sufficient incentive for many customers to remember to bring their own cup. A higher price might encourage customers to go without a drink if they haven’t brought their own cup.”

The Fed also believes the funds generated from the charge should be retained by businesses and redirected to local worthy causes, like the carrier bag charge.

Razzaq said: “Retailers would welcome the ability to support good causes in their communities, a long-established tradition in local convenience stores. This could be a local hospice or sports team or local school very much deserving of support.”

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Holyrood can boost growth through small retail in Budget – SGF

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Holyrood can boost growth through small retail in Budget – SGF

The Scottish Grocers’ Federation (SGF), the Trade Association for the Scottish Convenience sector, said that small retailers are desperate to invest in their businesses, and take advantage of new technologies and sustainable practices, but many stores are now struggling to stay viable.

SGF has called on the Scottish Finance Secretary to ensure that 40% reliefs on Non-Domestic Rates announced for retail businesses south of the border are passed on to Scottish stores. Alongside the extra reliefs, SGF say that the Scottish Government should focus on growth by ringfencing funding through the Small Business Bonus Scheme and freezing poundage for the foreseeable future.

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“Many SGF members, and small store across Scotland, are facing a raft of challenges. Alongside increases to National Insurance Contributions, hire wage rates, higher inflation, energy costs and the cost-of-living crisis. Not to mention a pile on of regulation across a range of product categories.

“Scottish Businesses have been operating at an economic disadvantage to our counterparts in England. Sorting out the damaging impact of business rates on economic growth and small business in Scotland is a no brainer.”

SGF has also called for an uplift for Police Scotland and Scottish Justice to help tackle the sharp increase in retail crime which is having a significant impact on business viability.

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