Association of Convenience Stores (ACS) has highlighted the upcoming challenges facing retailers in key areas like vaping, HFSS products, digital proof of age, and recycling at its Responsible Retailing Forum.
At an online forum held on Tuesday (31), retailers and suppliers discussed the latest developments on HFSS in Wales and Scotland, upcoming environmental regulations including the disposable cup takeback scheme, developments in digital proof of age schemes to help prevent underage sales, and how vaping enforcement is being carried out to reduce the impact of illicit and illegal vapes on our streets.
ACS chief executive James Lowman said, “Responsible retailing is absolutely essential for a convenience store business operating successfully within a local community. This is not just about minimising the risk of underage sales through robust age verification policies like Challenge25, it’s also about being environmentally responsible and in tune with the needs and concerns of customers when it comes to the in-store offer.
"There are a number of challenges still on the horizon when it comes to responsible retailing, especially in areas like vaping and HFSS products, so it’s important that retailers are across the latest developments discussed today.”
The Government is currently consulting on options to restrict the impact of vaping products on young people and the environment. Interventions being considered include restricting flavours and colours, regulating the packaging and presentation of vapes, restricting the sale of single use (disposable) vapes, regulating the point of sale for vapes and looking at the products’ overall affordability. More information on the consultation, which ACS will be responding to in full, is available here.
ACS’ Selling Vapes Responsibly guide is backed by Surrey and Buckinghamshire Trading Standards as part of our industry-leading Assured Advice scheme. The guide details simple ways that retailers can check whether products are legitimate or not. The Selling Vapes Responsibly guide is available here.
The Briefings and Advice section of the ACS member portal sets out the latest developments in all relevant policy areas for retailers, including environmental interventions and product regulation. More information on the Member Portal is available here.
A city centre convenience store in Cambridgeshire has been closed down after police found "illicit" items including Viagra tablets, illegal tobacco and more than £14,000 in cash from the premises.
About 683,400 cigarettes, 37.45kg of hand rolling tobacco, and 35 cigars were seized by the police from International Food Centre in Lincoln Road in Peterborough late last year. The closure order was served on the shop and flat above on Dec 31following an application to Huntingdon Magistrates' Court.
Officers carrying out the warrant in November also found £14,886 in cash, large sums of foreign currency and Viagra tablets.
A man in his 30s was arrested on suspicion of tax evasion and money laundering and released on bail until February.
The following week, a man in his 40s was arrested on suspicion of possession with intent to supply sildenafil and has also been released on bail until February.
It was found during the investigation that the shop's licence was transferred to several different holders in recent years.
In April 2022 the premises' licence and designated premises supervisor were transferred to the current licence holder.
PC James Rice, of Cambridgeshire Constabulary, said it applied for the closure order due to "persistent issues in the store around things such as the sale of age restricted products and other illicit items and non-duty paid products".
"Circumstances such as these are often a front for organised criminality and anti-social behaviour, which has detrimental effects in our communities.
"We hope this latest action shows the community that we are committed to tackling organised crime and will continue to police this robustly through regular compliance checks and enforcement of the order."
Elsewhere in Kent, four men has been arrested in connection with the sale of illegal tobacco and vape products have since been released on bail, pending further inquiries.
In total, officers seized 858 packets of cigarettes, more than six kilograms of rolling tobacco, 201 illegal vaping products and £2,560 in cash from shops in Lower Stone Street, Gabriel’s Hill, and the High Street in Kent.
Officers ask that anyone who becomes aware of stores selling cigarettes illegally to contact them, and they would also like to hear from genuine shop-owners who believe their businesses have suffered because of illegal cigarette sales nearby.
French champagne shipments fell by nearly 10 per cent last year as economic and political uncertainties hit consumers' appetite for the sparkling wine in key markets such as France and the US, the producers association said.
Producers had called in July for a cut in the number of grapes harvested this year after sales fell more than 15 per cent in the first half of 2024. Full year shipments were down 9.2 per cent from 2023 at 271.4 million bottles, the Comite Champagne (Champagne Committee) said.
"Champagne is a real barometer of the state of mind of consumers," Maxime Toubart, president of the Syndicat General des Vignerons and co-president of the committee, said in a statement late on Saturday.
"It is not time to celebrate given inflation, conflicts across the world, economic uncertainties and political wait-and-see in some of the largest Champagne markets, such as France and the United States."
The French market made up 118.2 million bottles, down 7.2 per cent compared to 2023, which the association put down to prevailing economic and political "gloom" in the country.
President Emmanuel Macron appointed Francois Bayrou, his fourth prime minister in a year in December, but his administration remains weak, and still faces an uphill battle to pass the 2025 budget that led to the ouster of his predecessor, Michel Barnier.
Champagne exports also fell, with just 153.2 million bottles shipped, down 10.8 per cent compared to 2023.
"It is in less favourable periods that we must prepare for the future, maintain our environmental (standards) trajectory, conquer new markets and new consumers," said David Chatillon, co-president of the Champagne Committee.
The committee said in July that the 2024 harvest in the Champagne region had suffered from poor weather since the start of the year, including frosts and wet weather which increased mildew fungus attacks in its vineyards.
As opposed to other wine production, most champagne bottles are a mix between several vintages, using stocks from previous years. These stocks are replenished during good years and can compensate for poor harvests.
UK’s leading food and drink wholesaler Booker has today (20) announced it has donated the equivalent of over 20 million meals to charities and local communities as part of its ongoing partnership with FareShare and Olio.
Donations are delivered or collected direct from Booker’s 190 branches, 11 distribution depots and Best Food Logistics business. In 2024 alone, Booker donated over seven million meals to FareShare charities in local communities.
Over 5,000 charities and community groups have benefited from donations throughout the partnership.
Booker work with the charities and Olio across the UK through the FareshareGo programme, where Booker sites are matched with charities and community groups in the local area that collect the items and turn that into food parcels or hot meals for the people they support.
Donations include fresh produce, meat and packaged goods.
The success of the partnership has resulted in Booker and Best Food Logistics being named as one of FareShare’s 2025 Leading Food Partners, for a fourth consecutive year.
This recognition is awarded to food partners that consistently divert surplus to FareShare from across their operations.
FareShare continues to face record levels of demand for its services and provides food to more organisations than ever before. To help support this increase in demand, Booker encourage all suppliers to donate any edible surplus.
Cath Marston, Head of Sustainability at Booker said, “We’re delighted to have donated 20 million meals to FareShare, allowing us to reduce food waste across our business, but most importantly to continue supporting people in local communities and charities across the UK.”
Katie Sadler, Head of FareShare Go, said, “We’re really grateful to Booker for redistributing an incredible 20 million meals’ worth of surplus food through FareShare Go. These 20 million meals have supported more than 5,000 charities and community groups, providing meals to bring people together over food and strengthening communities across the UK.”
Saasha Celestial-One, Co-Founder and COO of Olio said, “20 million meals is a staggering achievement, and we're very proud that Olio and FareShare's partnership with Booker has delivered such amazing results.
"We'd like to say a big thank you to all Booker colleagues and Olio and FareShare volunteers for helping us provide this much needed support to communities up and down the UK.”
Consumer confidence dropped marginally in the last quarter of 2024, shows a recent industry report, suggesting concerns around disposable income and prices of essentials remain though consumer confidence is expected to recover in 2025.
According to the Deloitte consumer tracker released today (20), this is the first time since 2022 that confidence has stalled, although confidence varied in different areas examined by the survey.
Consumer sentiment towards personal debt rose by six percentage points, although this was not enough to compensate for falls in other measures. There was a four percentage point drop in confidence about household disposable income and a 14 percentage point drop in confidence about the UK economy.
Almost half (42 per cent) of consumers said they spent more on Christmas this year, but most (54 per cent) put this down to higher prices.
The Deloitte survey is based on responses from 3,200 UK consumers aged over 18 and was taken between 3 and 6 January.
Céline Fenech, consumer insight lead at Deloitte, said, “While many consumers appear to be feeling better about paying debts or borrowing following the cuts to interest rates, concerns around disposable income and prices of essentials remain.
“Consumers continue to look for value and make compromises following a once-in-a-generation surge in costs that has diminished consumers’ spending power.
“Many consumers continue to compare today’s higher prices to those of pre-pandemic, regardless of the rate of inflation falling.”
Fenech added that despite the fall in confidence overall, Deloitte expected consumer confidence to recover in 2025.
Ian Stewart, chief economist at Deloitte, said, “Despite a challenging start to the year, we expect to see growth coming back over the summer, with interest rate cuts, rising real incomes and buoyant government spending helping drive the recovery.
“For 2025 as a whole, we expect UK GDP growth to come in at around 1 per cent, a rather better outcome than last year.”
Among the survey’s findings were that two in five consumers (40 per cent) said they did their Christmas shopping before December, which could have been a tactic to spread the cost of the festive season.
Over a third agreed that they bought more gifts (37 per cent) on discount and more food (43 per cent) using promotions and loyalty cards discounts.
About 52 per cent of those surveyed greed they were generally more frugal and careful this Christmas, while half (50 per cent) agreed they consciously cut down on any luxuries.
Oliver Vernon-Harcourt, head of retail at Deloitte, said, “As many grapple with an inflation hangover, consumers likely need more time to digest the volatility and uncertainty of the last few years.
“Consumer recovery this year will depend on what happens with inflation, especially in the more essential categories like food.
“With our research showing that 80 per cent of consumers still expect prices to go up further in 2025, consumer demand is likely to remain subdued while things settle in the first half of the year.
“Beyond that, with factors such as the rise in the minimum living wage, more public spending, easing monetary and fiscal policies – combined with consumer confidence hopefully continuing to recover – we should see demand improving.”
A new convenience store is set to open in a month despite opposition from people in the area. This had been fuelled by concerns it could impact a similar store nearby as well as public safety despite assurances it would be “very well run.”
The current vacant premises at 86 Woodchurch Lane in Prenton was previously a hairdressers called Oscars Hairshop, but in a month it will become Tranmere’s Bodega. A licence to sell alcohol there was granted by Wirral Council at a licensing meeting on 15 January despite 133 people signing a petition against an application.
Ian Rushton from JL Licensing represented the applicant Saranjah Baskaran said it would be a general convenience store with alcohol being part of the overall business. He said Ms Baskaran already had a licence in Wallasey and experience in other areas meaning she was “more than capable of running the store well.”
He said the shop would be “very well run” and had tried to contact people living in the area to try and give reassurance. Mr Rushton said it was a brand new store, adding: “There seems to be a fear this shop will cause or increase antisocial behaviour if the application was granted today. There are clearly antisocial behaviour problems in many areas, it’s a general issue in our communities.”
However Sonya Bateman raised concerns about the impact on her children and said she was representing the people who signed the petition, adding: “Living nearby I can attest that even a small gathering outside similar premises cause significant noise and disruption to residents.”
She said the petition showed widespread opposition in the nearby area arguing they felt it would be harmful to the area, adding: “It will significantly disrupt the community jeopardising the peace and safety of residents.”
However it was confirmed the petition was linked to a nearby corner store and there was a feeling a new shop would be competition and take business away from that store with one person signing it who lived a mile away. Mrs Bateman said she had had no issues or reason to complain about the store that was currently open.
In reaching their decision, Cllr Andrew Hodson said the committee had been told people’s concerns were “based on fear and apprehension, not evidence that the granting of the application would undermine the licensing objectives.” While they considered the representations sent to them, councillors pointed out no responsible authorities had raised concerns including Merseyside Police and any decision must be evidence based.
Councillors allowed the off license to open Sunday to Saturday 7am to 11pm selling alcohol during these times and its owners said it expected to open in about a month. Deliveries cannot be made between 5pm and 8am.