Priyesh Vekaria, who runs the One Stop Carlton Convenience store in Salford, Manchester, has won the Responsible Retailer of the Year award, supported by Imperial Brands, at the 2024 Asian Trader Awards ceremony held on 5 November at London's Park Plaza Westminster Bridge hotel.
Vekaria’s sense of responsibility might have something to do with the fact that before he became a retailer he worked as a policeman for 10 years, and his new retail career was in fact a return to what his parents had done for 30 years.
Using state-of-the-art technology and supported by comprehensive staff training, he has enhanced both the shopping experience and safety of customers and staff.
Unsurprisingly, Vekaria enforces a strict ‘Challenge 25’ and ‘No ID, No Sale’, but in addition, he has also developed a unique customer engagement strategy, supported by his staff, who are all graduates, sponsored by Vekaria, who himself is a law graduate.
He calls his policy ‘Dynamic Risk Assessment’, which allows him to tailor an approach based on individual circumstances, promoting safer and more responsible sales. His sense of responsibility extends to the future wellbeing of his customers, and anybody who tells Vekaria they want to quit smoking is given assistance with next-generation alternatives.
Jonathan Reynolds speaks at the 2024 Asian Trader Awards
Business secretary Jonathan Reynolds attended as chief guest at the ceremony, which celebrated excellence in convenience retail across the UK. The event marked its 35th anniversary this year, continuing its tradition of recognising outstanding achievements in the sector.
Speaking at the event, Shefali Solanki-Nair, associate publisher of Asian Trader, highlighted the crucial role of convenience retailers in local communities, amidst the many challenges facing the sector.
“With rising energy costs, inflation, and changes in taxation, many retailers are feeling the pinch more than ever. It’s a tough environment for convenience retailers who are already working with narrow margins while striving to offer exceptional service and products,” she said.
“These challenges are daunting, but the ability to adapt and innovate speaks volumes about retailer’s character and dedication.”
Attendees at the 2024 Asian Trader Awards
Noted impressionist Rory Bremner hosted the event, which also saw 15 other retailers being honoured in different categories, including Shaan and Arshan Chaudry of Costcutter, Triple A Foodstore in Nuneaton, who won the top prize, Asian Trader of the Year.
Bestway Sher Depot, Kilbirnie Street, Glasgow won the Wholesale Depot of the Year award. Six new product launches from the last year, voted for by the retailers, were also feted.
Ramniklal Solanki Editor’s Award, instituted in the memory of Ramniklal Solanki CBE, founder of Asian Media Group, went to the sub postmasters and mistresses caught up in the Post Office Horizon scandal. Seema Misra and Vijay Parekh collected the award, representing them.
The event also raised funds for Lepra, a charity that support people affected by leprosy.
Winners of the 2024 Asian Trader Awards
Winners List
Ram Solanki Award For Excellence in Convenience and Wholesale: Sub postmasters and mistresses caught up in the Post Office Horizon scandal
Product and Manufacturer Awards
Snack Brand of the Year: McCoy's Epic Eats (KP Snacks)
Soft Drinks Brand of the Year: Coca Cola Lemon (CCEP)
Confectionery Brand of the Year: Cadbury Starbar Duo (Mondelez International)
Vape and Next Generation Brand of the Year: Blu Bar Pod (Imperial Brands)
Lager, Beer and Cider Brand of the Year: Birra Moretti Sale di Mare (Heineken)
Grocery Brand of the Year: McVitie’s Signature (pladis)
Asian Trader Awards 2024
Responsible Retailer of the Year supported by Imperial Brands: Priyesh Vekaria, One Stop Carlton Convenience, Salford, Manchester
Wholesale Depot of the Year supported by Tilda: Bestway Sher Depot, Kilbirnie Street, Glasgow
Convenience Chain of the Year: Kashif Jaffar, Southern Co-op Bromham Stores, Bromham, Bedford
Best smokeless alternatives Retailer of the year supported by VELO: Prashant and Trupti Patel, One Stop Brockworth in Gloucester
Bakery Retailer of the Year supported by Warburtons: Jess Read and Gary Hunt, Budgens of Holt, Norfolk
Next Gen Award: Harman Puni, HP Convenience Premier, Chesterfield
World Food Retailer Award supported by Tropical Sun: Reji Thomas & Siddique Chenganakattil, Essentials Supermarket, Bedford
Independent Retailer of the Year supported by Booker: Jenarthen Saravanamuthu, Premier Rassau Stores, Ebbw Vale, South Wales
Food to Go Retailer of the Year supported by KP Snacks: Priyesh Patel, Londis, Stoke Newington, London
Spirit of the Community Award supported by Mondelez International: Amarjit Singh Rakhra, Budgens Pomeroy Street, London
Symbol Retailer of the Year supported by Bestway: Kersheaup Vagadia, Costcutter Kearsley, Bolton
Off Licence of the Year supported by Molson Coors (Cobra): Pradeep Thangaraj, Wine Rack, Bicester, Oxford
Impulse Retailer of the Year supported by pladis: Bharat Khunti, Shivom Convenience Go Local, Nuneaton
Tobacco Retailer Award supported by JTI: Suresh Arulanantham, My Costcutter Murco, Rye, East Sussex
Local Hero Award: Nathalie Kaur, One Stop Partick Convenience Store, Glasgow
Businesswoman of the Year supported by Philip Morris Ltd: Sue Nithyanadan, Costcutter, Epsom, Surrey
Asian Trader of the Year: Shaan and Arshan Chaudry, Costcutter, Triple A Foodstore, Nuneaton, Warwickshire
Independent research conducted by KAM on behalf of Philip Morris Limited (PML) has revealed the growing importance of offering a diverse range of smoke-free products, as retailers gear up for the Tobacco and Vape Bill and the impending ban on single-use vapes in 2025.
The findings highlight that a significant majority (76 per cent) of independent UK retailers feel well-informed and supported in preparation for the regulatory changes. 68 per cent agree that success will require a varied product portfolio – encompassing e-cigarettes and heat-not-burn products – rather than reliance on a single category.
Notably, the research emphasises the increasing prominence of nicotine pouches, with seven in ten retailers currently stocking or planning to introduce the oral nicotine alternative. Since their UK debut in 2019, nicotine pouches have seen extraordinary growth, with a 91 per cent rise in volume recorded in early 2024. This surge reflects the growing appeal of products such as ZYN – the world’s leading nicotine pouch brand – among adult nicotine users.
The study also found that over a third (36 per cent) of retailers have already observed disposable vape users transitioning to other smoke-free options since the announcement of the single-use vape ban. Despite this, concerns remain, with 39 per cent of retailers expressing apprehension about the forthcoming changes.
"In the face of a shifting regulatory landscape, it’s crucial that retailers take proactive steps to meet the evolving needs of adult nicotine users in 2025," said John Rennie, Commercial Director at PML. "With single-use vapes soon to disappear from shelves, adult nicotine users will increasingly turn to alternative smoke-free products that align with their preferences.
“Adopting a multi-category approach and offering a diverse range of smoke-free alternatives will not only help retailers prepare for 2025 but also play a vital role in ensuring that those who do not quit tobacco and nicotine completely do not revert to smoking cigarettes.”
The KAM research also revealed that more than half (51 per cent) of retailers are anticipating increased demand for smoke-free products, fuelled by New Year’s resolutions. Furthermore, just under half (48 per cent) are implementing strategies to help adult smokers move away from cigarettes in the coming year.
As Small Business Saturday approaches, HM Revenue and Customs (HMRC) has launched a new interactive online tool and clearer guidance for small businesses.
Aimed at supporting new and existing ‘sole traders’ to better understand their responsibilities, the new interactive tool explains the records they may need to keep, taxes that may apply to their business, and includes other useful information, for example how to pay a tax bill.
Whether preparing a first business plan, finding their feet as a fledgling firm, or already an established enterprise, small businesses across the UK can access the support and information easily and free of charge.
HMRC’s new Set up as a sole trader: step by step guide supports people working for themselves to understand when they may need to register as a sole trader and how to do so. This is presented in seven simple steps.
There are several HMRC interactive tools available, including one newly launched to help businesses estimate what VAT registration may mean for them. The VAT Registration Estimator was developed after feedback from small businesses suggested an online tool would be helpful to show when their turnover could require businesses to register for VAT and its effect on profits.
“At HMRC, we know small businesses are vital to our economy, and we want to help you get things right from the start,” Marc Gill, HMRC director of individuals and small business compliance, said.
“It can feel overwhelming when you’re a new business owner. That’s why we’ve created user-friendly, anonymised tools that give you the knowledge to make confident business decisions.
“We are committed to continue building trust with the small business community. Whether you’re just starting out or growing your business, we’re here with clear, reliable guidance to help your business succeed.”
The guidance and interactive tools are free to use and available directly from GOV.UK. They have been launched for information purposes only, users will not be registered for any taxes as a result of using them. HMRC will not collect or store any information about the user.
HMRC’s online services support businesses and individuals to interact with it securely at a time that suits them, and the free HMRC app helps businesses stay on top of their personal tax matters.
Vapers and retailers are being urged to "protect the future of harm reduction" by giving evidence to government as part of the Tobacco and Vapes Bill.
Campaign group We Vape wants vendors to answer a parliamentary call , explaining the importance of e-cigs and how the new bill might impact the numbers of people who choose to vape instead of smoke.
They have also encouraged businesses to 'spread the word' among consumers about how to respond to government's request for more data, as it advances the bill. The appeal follows a planned ban on advertising, which critics fear will prevent vital education of smokers that vapes are significantly safer than cigarettes.
Research shows half of all smokers (50 per cent) incorrectly believe vaping is more or equally as harmful as smoking - an increase of 10% on 2023. Only one third of smokers understand vaping is less harmful than smoking.
Further evidence suggest a potential ban on flavours could push 1.5million vapers back to smoking. One study - funded by the UK Health Security Agency - also raised fears many vapers will make their own flavoured e-liquid, 'which may expose them to toxicants or chemicals that have not been approved for use in vapes.'
We Vape Founder Mark Oates said, "This call to evidence is a rare opportunity for retailers and consumers on the ground to have their say on vaping. We know the potential restriction to flavours will drive many ex smokers back to the death sentence that is cigarettes, while the advertising ban means we cannot educate the staggering 50% of smokers who think vaping is more harmful than smoking.
"Both these elements of the bill already imply vaping is as bad for you as smoking, which is entirely wrong and contrary to the NHS policy of handing out starter packs to adults wanting to quit cigarettes.
"Vape retailers and vapers are best qualified to speak on the tastes and purchase options that draw smokers to vaping and can provide the expert evidence the government needs.
"It is vital its decisions protect the rights of vapers to choose the flavours that help stop them smoking, as well as allowing smokers to be educated about the health benefits of making the switch.
"While the government can adjust its decisions based on new evidence, a person diagnosed with terminal cancer after being forced back to smoking cannot.
"That's why we also encourage businesses to spread the word to their customers about contributing evidence, which will help protect the future of harm reduction.
"If you are a vaper or your business involves vaping, please answer the parliamentary call for evidence on the impact the Tobacco and Vapes Bill will have on you or the people you serve daily."
The government wants to hear from those with 'relevant expertise, experience or a special interest' in vaping, who can provide proof of its importance as the Tobacco and Vapes Bill enters the committee stage of approval.
Scottish Wholesale Association (SWA) acknowledged the Scottish Government’s efforts to deliver the 2024-25 Budget during a time of significant economic challenge.
While the commitments to stability and growth are positive steps, the wholesale and food and drink sectors require more targeted action to navigate ongoing pressures and invest in their future with confidence.
Commenting on the draft Scottish Budget, Colin Smith, chief executive of the Scottish Wholesale Association, said, “This Budget demonstrates an ambition to provide direction and stability, which is welcome, but for wholesalers, the reality on the ground remains tough.
"Rising costs linked to inflation, energy, and transportation – compounded by UK-wide changes to National Insurance contributions, the National Living Wage, and business property relief – continue to squeeze margins and challenge operations, particularly for family-run SMEs.
“We hope that measures within the Budget will help ease pressures on wholesale employees, who are the backbone of our sector. Ensuring our workforce feels supported is essential as businesses navigate these economic challenges.”
Smith acknowledged helpful measures, which will indirectly support wholesalers serving the hospitality industry, through the reinstatement of 40 per cent non-domestic rates relief for hospitality businesses, from 2025-26.
He said, “The hospitality and leisure sectors are critical to Scotland’s economy but who have struggled to fully recover after Covid, and which our members work tirelessly to sustain.
"Wholesalers are at the core of the food and drink supply chain, ensuring those businesses remain supplied. This much-needed support for hospitality was vital in trying to secure their long-term viability and investment within the Scottish economy.”
Confirmation from Scottish Government that they are not planning to proceed with the reintroduction of the Public Health Supplement for large retailers was also welcome
Smith also highlighted the importance of providing a stable environment for business planning.
“A sense of direction is encouraging, but businesses need certainty and tangible measures to invest confidently in the long term,” he said. “For wholesalers, and indeed many of our customers, this means targeted support that allows us to manage rising costs while contributing to Scotland’s economic recovery and sustainability targets. There was little sense of any optimism for business confidence from this budget.”
The SWA also stressed the importance of addressing the sector’s recruitment challenges, particularly in attracting young talent. “We welcome any Budget commitments to invest in education and skills development through colleges and training programmes,” Smith said.
“These measures could support the wholesale industry’s efforts to encourage more young people to consider careers in our diverse sector, ensuring a strong pipeline of talent for the future.”
The SWA, meanwhile, reiterated its commitment to working closely with the Scottish Government to ensure the wholesale sector’s critical role is fully recognised.
Smith emphasised: “We are eager to collaborate with the government to build a resilient, sustainable future for the wholesale sector and the communities it serves. We have consistently called for a Scottish Government Scottish wholesale strategy which we believe is essential to navigate the economic challenges ahead, and to give the confidence our members need.”
As the detailed implications of the Budget become clearer, the SWA will continue to advocate for policies that support the sector’s long-term sustainability and competitiveness. “The wholesale industry is integral to Scotland’s economy, and with the right support, it can thrive and contribute to Scotland’s prosperity,” Mr Smith concluded.
Scottish Wholesale Association (SWA) has this week joined other business and industry groups to give oral evidence to the Scottish Covid-19 Inquiry where it shared in detail the impacts of Covid on SWA members and wider wholesale channel.
Having provided substantive written evidence to the inquiry in August, SWA chief executive Colin Smith and Margaret Smith, the organisation’s former head of public affairs who retired at the end of last year.
They also told how, in their view at that time, the Scottish and UK governments did not fully understand or consider the vital role of wholesalers when making initial decisions on market closures, support mechanisms, or key worker status – all with little to no warning in allowing businesses to prepare.
Smith said, “We articulated to the inquiry how wholesale is not a homogenous sector and that every wholesaler is inextricably linked to the national food and drink infrastructure, food resilience, and food security.
“We wanted to show that regardless of size or markets supplied, every wholesaler suffered in some way. Through our evidence, we to tried to ensure that no wholesaler has to relive the same experiences, and that no-one is left behind in the future.”
He continued: “It was the first time, out with our conversations with the Scottish Government, that we were able to articulate the combined impacts faced by our sector, including the personal mental stress and trauma members, their employees, and their families faced. Yet despite this, wholesalers and their staff continued to serve their customers, and kept the nation fed.”
Smith gave first-hand evidence on what the Christmas restrictions on 19th December 2020 meant for wholesalers.
Recounting what he saw and heard, while sitting in a foodservice member’s boardroom listening live to the then-First Minister restrict Christmas parties and socialising, the inquiry heard about the phones immediately starting to ring from customers cancelling their orders, leaving the wholesaler with 700 turkeys and a warehouse full of stock valued at £1.7 million, 35 per cent of which had a short shelf life.
Through all the evidence, one of the key recommendations asked by SWA of the inquiry was to have the Scottish Government embed wholesale into all future pandemic and national emergency planning, through the development of a Scottish food and drink wholesale strategy, and for government to have regular ongoing engagement with SWA and the sector.
Smith, however, stressed that the SWA “fully appreciated” the £21 million wholesale specific support from the Scottish Government, of which many SWA members benefited.
All the same, he highlighted to the inquiry that while this fund saved businesses and prevented a catastrophic failure of Scotland’s food supply chain, the wholesale industry cannot wait nearly a year before support is forthcoming in the future.
According to the SWA, in future this needs to be implemented at the very beginning of market restrictions and closures, to prevent wholesalers burning through cash reserves or taking on loans that ultimately prevent the restocking, rebuilding, and reopening of markets.
Another key point highlighted by the SWA to the inquiry was the need to support and recognise the importance of the supply chain with wholesale employees classified as “key workers”. Wholesale drivers especially are skilled licensed individuals, integral to ensuring the wheels of Scotland’s food and drink supply chain keep moving.
Commenting after giving evidence this week, Smith said that since the pandemic the SWA had continued to forge stronger relations with the Scottish Government and had collaborated closely with ministers, officials, MSPs and other stakeholders to raise awareness of the importance of wholesale.
In September, a Members’ Debate in the Scottish Parliament, initiated by Gordon MacDonald, MSP for Edinburgh Pentlands, provided a platform for politicians from all parties to speak about the often overlooked yet vital role of wholesalers in the food and drink supply chain.
The debate also highlighted the SWA's collaborative initiatives, supported by direct Scottish Government investment, aimed at increasing opportunities for Scottish producers and strengthening the supply chain, such as the Delivering Growth Through Wholesale programme, Wholesale Local Food Champion training, and the recently launched Scottish Wholesale Local Food and Drink Growth Fund.