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    Tesco trials scan-free technology on self-service tills

    The scan-free checkout at Tesco Fulham Reach Express (Photo: Tesco)

    Tesco has started the trial of a new technology that avoids scanning products at the checkout on self-service tills.

    The trial at the Tesco Fulham Reach Express store allows customers to just walk up to the scan-free checkout, which will present them with a list of the products they have picked up. They can check the list and then pay in the usual way.

    There is no need to download or use the Tesco Grocery App to take advantage of the scan-free checkouts. The technology is currently only available at the single GetGo store in Fulham.

    “We are constantly searching for the perfect formula to make the shopping trip as seamless and convenient as possible. This trial of scan-free checkouts will add another option for customers in Fulham Reach to save time on scanning items and will reduce queuing in store,” Sarah Quiggin, head of store customer experience, Tesco, said.

    “We will be watching closely to see how customers react to this potential new option of having a list of their shopping presented to them automatically.”

    The three other GetGo stores located at High Holborn, London, Chiswell St, London and Aston University in Birmingham all offer a mobile GetGo option, where customers pick items, scan the app and walk out, as well as traditional self-service or attended tills.

    The new scan-free option at Fulham Reach is a further option for customers who want to save time at the self-service till. They just need to stand in front of the till and press ‘Get Started’ before checking their items and paying with a card.

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