A town centre store has been stripped of its licence to sell alcohol after repeatedly selling booze to local street drinkers and keeping a “pledges book”.
The management team behind Kings News and Wine in Gravesend admitted there was “no excuse for what had happened” after also being caught with illegal vapes for sale, and having an illegal employee.
Kent Police’s licensing team originally lodged a request for the revocation of the trader’s licence into Gravesham council in May this year after a string of licence violations and rocky interactions with officers.
At a meeting of the council’s licensing panel on 13 June, PC Dan Hunt of Kent Police told attendees: “Alcohol related antisocial behaviour, crime and disorder and street drinking have been evident within the town centre at Gravesend for some time.”
Large swathes of the town centre are covered by a Public Spaces Protection Order (PSPO) which prohibits public drinking, including the corner of King Street and Queen Street where the Premier shop sits.
He stressed that “we have tried to work with the premises for some time and we’ve tried to work with Mr Pirakas when possible”.
Rajaratnam Pirakas was the designated premises supervisor (DPS), but not the owner of the business. The owner is his cousin, Perinpam Seralathan.
The first incident PC Hunt recalled was in April 2023, when police saw the newsagent serve a “very drunk” street drinker when they “should have been refused”.
Officers later requested CCTV – which under their licence should be retained for 31 days – but staff could not show more than four days worth of recordings or operate the system, which amounted to a “breach of the licence”.
The next day, PC Hunt added: “I witnessed a customer of a dishevelled appearance, he exited the premises carrying a can of cider – bear in mind this is 7.40am.”
The shop was not allowed to serve alcohol before 8am under its licence.
A member of staff then told PC Hunt: “he did not believe the customer to be a street drinker” but a “regular customer” and “of good character.”
“The member of staff showed me this pledges book, if that’s the right term,” PC Hunt continued.
“This pledges book showed me numerous pages of entries whereby this same customer has previously been provided alcohol on credit, where no on the spot payment was provided.
“Whilst I appreciate that the act of allowing credit is not illegal, and the premises can offer such a service at their own discretion if they so wish, I was shocked however that the premises were seemingly offering alcohol on credit to persons that are street drinking and the fact that this person seemingly always had alcohol would suggest that maybe he was alcohol dependent.”
Issues were also discussed over staff training on licensing.
On another occasion PC Hunt recalls he went into the shop and asked an employee if he was a personal licence holder to serve booze, only for the worker to show him his provisional driving licence.
When he quizzed Mr Pirakas in December last year about another incident where police watched the shop sell drink to a drunken woman, “it was suggested to us that this woman was not drunk, and merely walked in a way which made her appear drunk,” PC Hunt told the meeting.
On another occasion when they went into the shop to ask why officers had seen them serve another local street drinker, a member of staff provided false details, and then provided the same false details in an immigration raid.
“He was an overstayer with no permission to work in this country at all,” PC Hunt said, adding that he had been dealt with through the Home Office.
Brazenly, after the worker was arrested, PC Hunt explained: “Mr Pirakas claimed that the person in question did not work at the store – contrary to the two occasions where the police had actually witnessed him working with our own eyes and also immigration had seen him working at the time of his arrest.”
He stressed that “Kent Police are at a stage where we have no faith in the current premises management to affect the change needed”.
Both Mr Pirakas and Mr Seralathan were present at the meeting and their team proposed that instead of scrapping the licence for the shop, they instead transfer it to Mr Seralathan.
Mr Seralathan has been owner of the shop for some time but has not taken a direct role in running it, instead living in and running a newsagents in Lewisham.
Winston Brown, acting as a solicitor for the off-licence, said: “No one here is trying to in any way justify or challenge the evidence from the police”.
He asked the panel to “give these premises a chance, a second chance to get things in order,” arguing it would be “a completely different operation” if they did.
Alan Grant, a licensing consultant hired by the business, stressed to the councillors and officers present “The owner of the business is very aware that frankly he has zero confidence from the authorities.
“The owner clearly did not have his eye on the ball, he clearly was not responsible enough, he didn’t essentially have any oversight in the business.”
The police had suggested that the business stop selling cheap, high alcohol volume drinks and also stop selling single cans, and instead focus on four packs.
However, Mr Grant stressed that as a Premier franchise, the business has supply agreements which they have to observe, but they could look into renegotiating.
Mr Grant told the committee that “10-15% of his [Mr Seralathan’s] total revenue is coming from these street drinkers – and that is significant, there’s not a lot of margin in this business.”
Mr Seralathan wanted to take the licence on himself, and have Mr Grant’s assistance in running it for the next year to assuage the council and police’s fears about their licence adherence.
The business owner, who is an accountant by trade, also told the committee he was about £100,000 in debt.
Mr Grant stressed that his client had told him “He’s on the hook for six figures, clearly if the business is closed you’re talking about a bankruptcy permission for him”.
After around an hour’s deliberation, Cllr Baljit Hayre (Lab), chair of the panel, told the attendees it had reached its conclusion but “this was not an easy decision to make”.
“On this occasion it is unanimously the view that the licensing panel has determined this premises licence is to be revoked, and no condition can be imposed to ensure that the licensing objectives can be upheld,” he told the meeting.
The shop now cannot legally sell alcohol, but does not necessarily have to close.
KASH Retail, operator of Nisa Local Fenby Avenue in Darlington, has generously donated £1,000 through Nisa’s Making a Difference Locally (MADL) Pride Pot to support this year’s Darlington Pride Festival.
The donation, inspired by store team member Gavin Morrison, who performs as drag queen Georgina Sparks, will provide a valuable boost to the event, helping organisers deliver an inclusive and vibrant celebration for the local community.
Darlington Pride Festival, taking place from Saturday 9 to Monday 11 August, is a key event in the town’s cultural calendar. The festival showcases performances, parades, and community activities, promoting diversity and inclusivity.
It is supported by numerous local businesses and organisations, including primary sponsor Cummins Inc. and the Office of the Police & Crime Commissioner.
Cllr James Coe, Darlington Borough Council’s LGBT+ Champion, welcomed the donation, saying, “We’re very grateful to Nisa Local for offering £1,000 to support plans for this year’s event.
"The funds will be added to the council’s budget for the event and help make Pride 2025 extra special. “
The events team deliver a varied programme of free public events and welcome the opportunity to work with sponsors to make fun, exciting things happen in the town centre.."
KASH Retail was able to make this generous donation thanks to funds from MADL’s Pride Pot. The fund, created in 2023, allows Nisa retailers to support LGBTQ+ community groups and charities with £1,000 donations.
Nisa retailers are able to utilise the funding pot all year round.
Kevin Polley, Operations Manager for Nisa Local, highlighted the importance of customer support in making these donations possible: “Every time a customer buys one of our own-brand products, a penny from that sale is added to our Make a Difference fund.
"This donation is out of the MADL Pride Pot - we’re delighted to be supporting such a popular and inclusive event, right on our doorstep!”
Kate Carroll, Nisa’s Head of Charity, praised the initiative, stating: “We are incredibly proud to see Nisa retailers using MADL funding to support causes that matter to their local communities.
"The Pride Pot was created to help make a difference to LGBTQ+ events, and it is fantastic to see KASH Retail supporting Darlington Pride Festival in such a meaningful way.”
With the help of contributions like this, Darlington Pride Festival continues to grow, offering a welcoming and inclusive space for all to celebrate and support the LGBTQ+ community.
Mevalco, the Bristol-based Spanish distributor which includes some of the UK’s most talented high-profile chefs and fine dining establishments amongst its customers, has announced a collaboration with The MAZI Project – the Bristol youth-led charity, which was founded in 2019 and nourishes vulnerable 16–25-year-olds through food.
The MAZI Project supports care leavers, and young asylum seekers, as well as young people recovering from homelessness or who may be fleeing domestic violence. Not only does The MAZI Project educate the next generation in food culture and health, but it empowers young people by helping them learn the trade and find job opportunities within the catering industry.
Mevalco is supporting the hard work of The MAZI Project volunteers by supplying some quality Spanish food ingredients to help spread the love of good food and good cooking.
Chef & Development Manager, Sam Sohn-Rethel is heading the collaboration for Mevalco and is a volunteer supporting The MAZI Project workshops and demonstrations. Sam emphasises the importance the work that The MAZI Project volunteers undertake and how food can support a fulfilling life – especially for young people:
“The MAZI Project is an incredibly worthwhile and inspirational charity, I am humbled by the work and commitment that this amazing team of volunteers gives to The Project. It truly does make a real difference to people’s lives.
“Food is very much our business – it’s something we feel passionately about. And we know that the love of food is a powerful ‘force for good’ when used to help guide young people who may be looking for new career opportunities. To learn new skills can be truly life changing.
“We are delighted to help through joining a fantastic team of volunteers and giving our time alongside some food ingredients to support The MAZI Project which we know is a lifeline to many young people in the city who have been struggling to find their way”.
Founder and CEO of The MAZI Project, Melanie Vaxevanakis, says:“The MAZI Project is all about nourishing vulnerable young people through food. Through our weekly recipe boxes, cooking classes, and talks with industry professionals, we are using food as a tool for social mobility, advocacy and a cure to the public health crisis.
“We use the dinner table and notion of ‘breaking bread’ to help reduce isolation, build confidence, and make those in need feel cared for and extraordinary.”
“We’re delighted to welcome Mevalco as a valued partner and look forward to the year ahead and the support we can collectively bring to those in need”.
Mevalco is one of the UK’s fastest growing wholesalers specialising in premium Spanish Foods which it sells into the Hospitality Industry as well as Retail markets. Voted the Best Small Wholesaler of the Year in 2019, it works closely with many of Bristol’s premier restaurants and hotel groups.
Deployment of an AI-enabled age identifying tool can prevent underage vaping to a great extent thus avoiding conflicting situations as well, a recent report has shown, highlighting the scale of minors vaping in the UK and the role of that such solutions can play to deter underage sales in a busy store.
According to new data from Privately SA, the deployments of AgeAI solution in UK vape stores prevent on average eight minor customers per store per day from purchasing vapes.
The six months’ field data was gathered from UK stores using AgeAI devices and showed that each device scanned an average of 92 customers per store daily, identifying up to eight as underage.
With fines exceeding £1,500 for underage sales, the findings underscore the need for more effective and automated solutions.
AgeAI removes subjectivity from age verification by providing instant and highly accurate facial age estimation. It is fully anonymous, with no images transmitted or stored, ensuring full GDPR (UK) compliance.
By automating checks, AgeAI helps stores prevent fines and reduces friction between staff and customers.
“Asking for age ID can be a major source of conflict and automation is a hugely effective way of addressing this,” said Ankush Panwar, AgeAI product manager, Privately SA.
"Age estimation removes the potential for friction and allows store owners and managers to make smart and AI-based decisions. They want to do their best to operate responsibly and not sell to minors, and AgeAI makes this seamless for all parties.”
AgeAI is the brainchild of SafetyTech company Privately SA, which has performed more than one million age checks in retail stores. Business owners with multiple stores can use the data from AgeAI to identify which are likely to have a higher incidence of minors trying to buy vapes and put more robust checks in place.
A unique feature of AgeAI is its automated "refusals register," which digitally records instances where purchases are denied due to age restrictions. This simplifies compliance for retailers, ensures accurate reporting, and enhances staff accountability.
“It’s a challenging environment for retailers and anything that can reduce conflict is hugely welcome,” continued Panwar.
“Using AI and automation for this purpose is a triple win – it’s frictionless for customers, store owners can mitigate the risk of sales to minors and the subsequent fines, and it shows the vape industry is serious about preventing underage sales.
“Furthermore, our automated refusals register is transformative. It can be challenging for stores to understand how refusals are being maintained, but automating the process means streamlined tracking for improved accuracy and efficiency, centralised metrics for compliance management and actionable feedback to enhance staff training and ensure accountability.
“As the UK tightens enforcement on underage vape sales, solutions such as AgeAI provide a scalable, accurate and privacy-conscious way to ensure compliance while reducing in-store tensions.”
Booker has launched a brand-new ordering platform exclusively for its symbol group retailers to help them deliver local groceries to their customers’ doors, in as little as 30 minutes.
The new ordering platform, Scoot, connects shoppers with their local participating independent retailer enabling them to order food, drinks and household essentials from a curated list of products chosen by the retailer.
Scoot facilitates the processes of ordering, payment, and picking processes, leaving the retailers solely responsible for organising the delivery, whether they handle it in-house or use third party.
Scoot is currently piloting in Budgens Abridge with the aim to pilot another three stores in February and March. The platform will be phased out more widely to Booker symbol group retailers – across Budgens, Premier, Londis and Family Shopper from April 2025.
The low-cost ordering platform builds on Booker’s commitment to support independent retailers in growing their business – offering the convenience of home delivery allows these retailers to reach new customers within their local community and help them increase sales opportunities.
Retailers also benefit from being able to set their own delivery, service and minimum order charges, which can vary dependent on location.
Retailers within Booker’s symbol groups that sign up to Scoot will receive a launch support package worth over £2800 – including point of sale, digital assets and thermal delivery bags.
All stores can take advantage of upweighted marketing support including targeted social media adverts, and a contribution towards a full promotional wrap for their delivery vehicle.
Colm Johnson, Managing Director for Booker Retail said: “We’re always looking for new and innovative ways to help our customers grow their business, so we are incredibly proud to announce the launch of our new delivery platform, Scoot, to support them in doing just that.
“It’s a fantastic opportunity for our retailers to increase their basket spend, store sales and connect with new and existing shoppers in their local communities.
"The feedback from our pilot test has been really positive and we look forward to welcoming more retailers to the P over the next few months.”
Goran Raven, Director for Budgens Abridge said, "I am thrilled to be partnering with Booker who are enabling me to offer a new service to my customers.
"It is not only appealing to my existing customer base, but it will also help me recruit new customers. This is a fantastic opportunity and a big win for me.”
Industry charity NewstrAid has announced a major milestone, awarding over 100 grants to retailers in need since the launch of its Retailer Support Scheme in May 2024.
Designed to provide financial, emotional, and practical support, the scheme has already paid out around £50,000 to retailers facing ill health, family crises, bereavement, and retail crime, helping them navigate unexpected hardships.
"The overwhelming response to this scheme highlights just how many retailers are struggling right now," said Katie Babooram, Welfare Manager, emphasising the scheme’s impact. "While we can’t cover business-related costs, we’re making a real difference in people’s home lives – offering financial support for essential household bills, home repairs, and even giving benefits advice and providing access to counselling where appropriate.”
The Retailer Support Scheme also provides vital emotional assistance for those affected by shoplifting or retail crime, as well as financial aid for households experiencing a loss of income due to these incidents.
“It’s important to stress that this support isn’t just for business owners—anyone working in the sale of newspapers and magazines can ask for help, including shop staff," Katie added.
Each year, NewstrAid supports over 1,500 people from the newspaper and magazine industry. Crucially, all grants are non-repayable and do not affect other benefits.