Post Office investigator deleted mention of ‘Horizon failure’ from key statement

A crucial part of a draft witness statement that referred to failures in Horizon IT system was deleted before the criminal prosecution of former sub post master Noel Thomas who was later sent to jail, as emerged during the recent hearing of ongoing inquiry into Post Office Horizon scandal.

During the recent hearings, Graham Ward, a former Post Office financial investigator, was questioned over changes he made in 2006 to a draft witness statement from Gareth Jenkins, an IT engineer at Fujitsu, the company that developed the Horizon IT system.

The Post Office had wanted to use Jenkins’ statement in the criminal prosecution of Thomas, a post office operative from Anglesey. Thomas was prosecuted and jailed for nine months for false accounting in 2006 but had his conviction quashed in 2021.

The inquiry was shown a copy of the draft witness statement made by Jenkins to which Ward made changes highlighted in red.

Ward sent an email to colleagues in March 2006 in which he attached a revised draft of the Jenkin’s statement in which he had made changes and taken out some “potentially very damaging” words.

The inquiry was told that, Ward had deleted “There has been some sort of system failure. Such failures are normal occurrences” from Jenkins’ assessment in the revised draft. Ward had also added a note to the document that said “this is a really poor choice of words [which seems to accept that] failures in the system are normal and therefore may well support the postmasters’ claim that the system is to blame for the losses!!!!”

Jason Beer, the counsel to the inquiry, asked Ward, “Do you accept by your conduct you removed material information from Mr Jenkins’ witness statement at a time a prosecution was afoot against Mr Thomas?”

Ward replied: “No I don’t. I think the decision to remove that had to have been Mr Jenkins’ decision. I made a comment and I made a review and I accept that I shouldn’t have been doing that but the final decision to make that statement – what went in there – that was for Mr Jenkins to decide.”

Beer continued: “Can I suggest this was a rather sloppy attempt at covering up in criminal proceedings evidence of system faults in Horizon?”

Ward replied: “No absolutely not. I’m not trying to cover up anything at all. I am just trying to get a statement correct,” he replied.

Ward added: “Back in 2006 Horizon [IT system] integrity wasn’t an issue for us at all … I was trying to get a statement correct … That was my intention. I am really sorry for how it comes across, I really am but I was trying to do my job.”

Ultimately, the statement was not heard in court as Thomas pleaded guilty to false accounting on the basis that he accepted that Horizon was working perfectly, and there was not a jury trial.

More than 700 sub postmasters were handed criminal convictions between 1999 and 2015 for missing money from their branch account which in actual happened due to errors in the Post Office’s Horizon IT system.