Neighbourhood Policing Teams across Cumbria took part in Safer Business Action Week last week (14-19 October) which saw officers and PCSOs working with local retailers to promote crime prevention initiatives, conduct high-visibility patrols and target known offenders.
In Carlisle, one man was arrested who was on a warrant for failing to appear at court charged with a shoplifting offence and breach of a criminal behaviour order (CBO).
On 17 October, a day of action was held in Carlisle city centre with the Carlisle Safe Business Partnership to target known offenders. Officers visited a number of retail parks and businesses across the city over the course of the week to provide support and guidance around retail crime.
In Penrith, high visibility patrols were conducted in hotspot areas throughout the week and local businesses were visited and given crime prevention advice as well as a ‘safer business’ questionnaire. The data from this will be collated and acted upon where appropriate, police said.
Besides, the Shopwatch Scheme across Eden was relaunched with some local businesses signing up to the scheme, and one person was also arrested on suspicion of shoplifting.
On 20 October, a man in his 40s was arrested following an incident at one of the town centre businesses. He was arrested on suspicion of a racially aggravated public order offence, common assault and possession of an offensive weapon. He has been released on bail pending further enquiries.
In Kendal, one person was arrested on 17 October on suspicion of theft, with officers attending the scene while the 999 call was still in progress. Due to first time offending, this was dealt with via an out of court disposal.
Illegal vapes seized in Kendall as part of Safer Business Action Week (Photo: Cumbria Constabulary)
On the same day, officers carried out some joint visits with Trading Standards in Kendal and Bowness, and seized around 1200 illegal vapes from a store in Kendal.
In Workington, an engagement event was held in the town centre on Wednesday (16 October). Neighbourhood officers engaged with lots of local businesses and gave out some crime prevention advice.
One man was also arrested for breach of CBO. He was charged and remanded to court, where he received a community order plus an electronic tag.
On 17 October, another engagement event was held in Keswick. Multiple shops were visited, and staff engaged with officers with two stores signing up to the Schemelink initiative.
The NPT carried out high visibility patrols in Whitehaven, Egremont and Millom town centres during the week, focusing on engagement with shop workers, promoting the Shop Watch scheme.
A man in his 40s was also arrested on suspicion of two commercial burglaries and two shoplifting offences. He was released on bail pending further enquiries.
Day of action held in Carlisle city centre as part of Safer Business Action Week (Photo: Cumbria Constabulary)
T/Superintendent Lee Skelton, who led the week of action said: “Over the past week our local NPTs have been visiting local retailers to better understand the issues they are facing on a daily basis.
“This partnership between police, partners and local businesses is crucial to implement crime prevention initiatives and help target offenders
“Although we have highlighted this work as part of the week of action, our officers work hard all year round to improve the support we give our local businesses and work with them to tackle crimes like shoplifting and abuse directed towards staff.
“So far, in October we have a positive outcome rate of 68.8 per cent for shoplifting offences across the county, but we are not complacent.
“Retail crime is far from being a victimless crime and there is often a misconception that these lower-level offences are less important than other crimes. However, we know the profound impact these crimes can have on our high streets, as well as the victims involved, and Cumbria Police take these crimes extremely seriously.
"We will continue to take an active approach to pursuing offenders who profit from causing misery to our local communities and retailers and put them before the courts to face justice.”
Cumbria’s Police, Fire and Crime Commissioner, David Allen, said: “I looked at retail crime prior to my election and nationally what I saw was shocking - retail crime is on the rise nationally, albeit more slowly and to a lesser extent in Cumbria.
“It is vital that we work together to tackle and prevent theft from shops and other retail premises and abuse towards shop workers altogether.
“Theft is not a victimless crime and can cause businesses to close – both major chains and independent stores. We have to do what we can help stop that from happening.
“Additionally, everyone has the right to go to work and do their job without living in fear of being abused or assaulted – it is absolutely appalling that this is not the case currently and we need to be better at protecting our retail staff both in Cumbria and nationally.
“To anyone considering shoplifting or abusing staff who work in the retail sector/shops, I want to be clear – in Cumbria you will be caught and you will face the consequences. I would also encourage shopworkers to continue to report any theft, abuse or harassment to the Police on 101 or 999 in an emergency.”
Local councils across the UK have been handed new powers to tackle the scourge of empty shops as High Street Rental Auctions (HSRAs) took effect on Monday (2 December).
Local authorities will be able to auction off leases for commercial properties that have been empty for long periods, with the HSRAs creating a ‘right to rent’ for businesses and community groups, giving them access to city, town and village centre sites.
The changes will stop disengaged landlords sitting on empty lots for more than 365 days in a 24-month period, before councils can auction a one-to-five year lease.
The government has committed over £1m in funding to support the auction process, which is expected to create jobs for local people and boost trade by bringing local businesses back to the heart of the communities.
“Small businesses need our support and that’s why we are creating a ‘right to rent’ so that high street lots that have been left empty for far too long can be brought back to life,” local growth minister Alex Norris said.
“We want shops and shoppers back on the high street – and that’s what these changes will help to bring.”
Business secretary Jonathan Reynolds added: “Empty shop premises that gather dust aren’t doing any good to high streets, jobs and the economy. This is why we said we’d lift the shutters, and today we are delivering on that promise.
“Paired with the wider small business strategy to tackle late payments, getting more SMEs exporting, and boosting access to finance, we are unashamedly backing small firms, to get more people into well paid jobs and help grow our economy.”
The government has announced that four local authorities will lead the way as Early Adopters of the new high streets powers. Bassetlaw, Darlington and Mansfield councils will set an example for other local authorities across England, while Bournemouth, Christchurch and Poole Council will join the Early Adopters programme in an advisory role as critical friends.
Additional local authorities have been invited to join the programme at a later stage.
Originally introduced by the Levelling Up and Regeneration Act 2023, the High Street Rental Auctions powers came into force after legislation was laid in November. Before putting a property to a rental auction, a local authority must first seek to resolve the vacancy by engaging with the landlord.
The changes come ahead of Small Business Saturday this week, and the business secretary kicked off a week of activity ahead of the event by visiting several small businesses in and around Walthamstow High Street in North-East London.
Broadcaster and DJ Mollie King surprised shoppers and staff at independent homeware and giftware boutique, Lark in Southfields with an impromptu DJ set to launch American Express presents Small Business Saturday Sessions.
The star, whose partner is a small business owner, is the headline act for Small Business Saturday Sessions, which will see performances in London, Manchester and Birmingham on Small Business Saturday (7 December), an initiative of which American Express is founder and principal supporter.
Launched in 2013, the day takes place on the first Saturday in December each year.
The Sessions, created to celebrate small businesses and the important role they play in the communities, will include another DJ set from Mollie at Lark Southfields, as well as performances from Amex Unsigned artists, singer Kianja who will be performing at Unagi Manchester and singer songwriter Riya Gadher at café Kilo Ziro in Birmingham.
To book a complimentary ticket to attend Mollie King’s set at Lark Southfields, guests should head to https://small-business-saturday-sessions.eventbrite.com to secure a spot. Attendees to the Manchester and Birmingham performances can do so by booking a table directly with the host venue.
Mollie King at Lark
Small Business Saturday Sessions forms part of American Express Shop Small, a long-running campaign which aims to support small businesses by encouraging the nation to champion their local high street and enjoy the benefits of ‘shopping small’, whatever their budget.
“I know firsthand how much hard work and care goes into running a small business, so I am proud to be a part of the American Express presents Small Business Saturday Sessions this year,” Mollie King, Amex Shop Small Ambassador said.
“Local independent shops are often places that bring communities together and I can’t wait to perform again at Lark.”
Dan Edelman, VP & UK general manager, Merchant Services at American Express, said: “As founder and principal supporter of Small Business Saturday, we are delighted to add American Express presents Small Business Saturday Sessions to offer a new way to celebrate this important moment in the year. Small businesses are the heartbeat of our communities and we hope these events, as part of our ongoing Shop Small campaign, shine a spotlight on independent businesses and inspire people to get out and show their support.”
With the Scottish budget looming, leaders across retail, hospitality and tourism are calling for targeted measures to alleviate financial pressures and support the sectors' recovery amid rising costs and regulatory demands.
Stuart McCallum, head of consumer markets in Scotland at RSM UK, highlighted the strain on businesses due to increasing costs from regulations, employers’ National Insurance hikes, and the persistent burden of business rates. He warned that without intervention, these challenges could force businesses to pass costs onto consumers or face unsustainable employment costs.
“A permanent lowering of the [business] rate would not only ease the burden on retailers and hospitality operators, but offer a competitive advantage against counterparts across the rest of the UK,” McCallum said.
He also urged the Scottish government to reconsider income tax policy, warning that higher tax rates could drive talent away and reduce consumer spending.
“They could even go a step further and increase income tax thresholds in line with inflation, particularly to relieve financial pressures on lower and middle income earners. With increased consumer confidence comes an increase in spending, which the industry would hugely welcome,” McCallum added.
David Lonsdale, director of the Scottish Retail Consortium, said the budget should be “unambiguously pro-business” to ease burden on the retail sector which is in a precarious state.
“Economic growth is weak, retail sales are flatlining, and shopper footfall has fallen. This reinforces the need for an unambiguously pro-business Scottish Budget which injects much needed confidence into the economy, prioritises competitive taxes, and which avoids piling extra costs onto retailers who are still reeling from the chancellor’s increase to employers’ National Insurance contributions,” Lonsdale said.
Marc Crothall, chief executive of the Scottish Tourism Alliance, echoed the need for urgent financial relief.
“Tourism and hospitality businesses are telling us loud and clear they need to see measures that will immediately ease the financial burden on them and that will directly support the sector to grow and be more competitive,” Crothall added.
“The tourism and hospitality sector has felt overlooked in recent years as a key economic driver. We must see a budget that protects, restores and invests to have long-term success.”
The Scottish budget for 2025 to 2026 will be presented on 4 December.
A good majority of young shoppers prefer shopping at independent retailers, with many even willing to pay extra, states a recent report.
According to a survey of 2,000 adults, commissioned by global online wholesale marketplace and Bira partner Faire, a majority of people aged 18-27 prefer the "personal touch" of an independent store, with 40 per cent of the Gen Z age group also most inclined to avoid chain stores for indie retailers.
74 per cent of Gen Z shoppers prefer shopping at independent retailers, with 62 per cent willing to pay more at indie shops. Among the items most likely to be purchased from independent shops by Gen Z, according to the survey, were clothing (29 per cent), gifts (23 per cent), and home décor or homewares (17 per cent).
The survey also found that a large majority (82 per cent) of adults think their high street needs reviving, with 40 per cent believing more independent shops are key to bringing it back to life.
The survey, carried out through OnePoll, reports that over half of all adults surveyed (56 per cent) cite the cost of living as the main factor driving them to bigger chain stores, while over a quarter (27 per cent) state that they shop at independent retailers more frequently than they did two years ago.
Charlotte Broadbent, UK general manager at Faire, said, “The independent retailers we work with at Faire tell us that it’s often their youngest shoppers who most value the uniqueness and personal touch that independent stores offer over larger retailers.
"The fact they’re also prepared to pay extra for products sold by independent stores shows just how strongly they feel and how optimistic we should be for the growth of the independent retail sector in years to come.”
Charlotte added, “The number of people who want to see local high streets thriving again is huge, and we believe that supporting independent businesses is key to making this happen because they offer so many unique products and experiences that bigger retailers can’t.”
Food sales edged up in the three months to November as more shoppers plan to increase spending this Christmas, shows industry data released today (3).
According to the British Retail Consortium (BRC), the industry lobby group, and KPMG, the consultancy, retail sales slid by 3.3 per cent last month, down from growth of 0.6 per cent in October.
Food sales increased 2.4 per cent year on year over the three months to November, against a growth of 7.6 per cent in November 2023. This is below the 12-month average growth of 3.7 per cent. For the month of November, Food was in growth year-on-year.
Commenting on the figures, Helen Dickinson, Chief Executive at the British Retail Consortium, said, “While it was undoubtedly a bad start to the festive season, the poor spending figures were primarily down to the movement of Black Friday into the December figures this year.
"Even so, low consumer confidence and rising energy bills have clearly dented non-food spending. Spending on fashion was particularly weak as households delayed purchases of new winter clothing, while health spending was boosted by the season’s arrival of coughs and colds.
“Retailers will be hoping that seasonal spending is delayed not diminished and that customers get spending in the remaining weeks running up to Christmas. If not, retailers will be feeling the squeeze from both sides as reduced revenues are met with huge additional costs next year.
"The Budget, as well as the introduction of new packaging levies, will cost retailers over £7 billion extra next year. How effectively the government works the industry to mitigate these costs will determine the extent of price rises and job losses in the future.”
Commenting on food and drink sector, Sarah Bradbury, CEO, IGD, said, “Post-October Budget, shoppers have likely noticed the media reaction from businesses, but this hasn’t significantly shifted their behaviour.
"November’s grocery market performance shows year-on-year growth in both value and volume. IGD’s latest research highlights signs of festive cheer, with 5 per cent more shoppers than last year (41 per cent vs 36 per cent in 2023) planning to spend what they want this Christmas.
"However, despite this uplift, it's unlikely to be a bumper Christmas for all, as many remain focused on budgeting. The festive optimism is there, but the underlying caution means spending will still be influenced by economic pressures, especially on out-of-home activities.”
Linda Ellett, UK Head of Consumer, Retail & Leisure, KPMG, said, “Along with the cold snap at the end of the month, retail sales also went into minus numbers for November.
“An upturn in health product buying also signalled that the winter months had arrived and, along with food and drink, was one of very few categories to see in-store or online sales growth.
“While the majority of November’s data tells a disappointing tale for the retail sector, this reporting didn’t include Black Friday week, so the hope for retailers is that consumers were being savvy shoppers and that the promotional push in the last days of the month saw held-back consumer spend materialise and mitigate what is otherwise a disappointing month. If not, then we may see some retailers launching Christmas sales early.”