Nisa appoints Taranjit Singh Dhillon as Head of Retail

Taranjit Singh Dhillon has joined Nisa as Head of Retail, to accelerate and deliver against the business’ strategy.

In what is a fiercely competitive Symbols and Independents sector, Taranjit joins Katie Secretan’s Retail & Sales Leadership Team and will be responsible for the development and delivery of Nisa’s retail strategy, across the diverse network of customer stores.

With 20 years in retail, Taranjit brings a deep understanding of the independent convenience market and franchising, and will double down on Nisa’s retailer-centric approach, to drive forward the market-leading proposition and grow its retailers’ businesses.

Katie Secretan, Director of Sales and Retail at Nisa, said, “I’m thrilled to have Taranjit join the Nisa team. His hands-on experience in independent retail and ability to build franchise relationships is exactly what we need to take our retailer proposition to the next level, and I’m confident he’s the right person to lead our retail team. Taranjit’s fresh ideas and proven success in driving growth will be key in helping us achieve our long-term strategy.”

Taranjit joins from One Stop where he was responsible for overseeing a network of 350 franchisees, working with retail teams to optimise store layouts and implementing a strategy to maximise revenue and profitability. Prior to One Stop, he held senior roles at Lidl and PepsiCo. His wide-ranging experience puts him in a strong position to lead Nisa’s expansion and growth efforts, focusing on practical, customer-focused solutions that make a real difference for independent retailers.

Taranjit Singh Dhillon said, “This is an exciting time for independent retailing and I’m delighted to be joining Katie and the dynamic team at Nisa. I look forward to using my experience to enhance our proposition, help drive recruitment, and continue delivering value for our retailers.”

The new appointment comes as Director of Retail & Sales Katie Secretan bolsters her teams to help deliver Nisa’s ambitious growth plans set out at the start of 2024, with further appointments to follow later in Q4. Taranjit will commence his role as Head of Retail on 9th September.