Mondelēz International today announced an exclusive new partnership with Merlin Entertainments that will see Merlin acquire the operations and brand licenses for Cadbury World in the UK.
Opened in 1990, Cadbury World is one of the West Midlands’ most popular attractions with more than 600,000 people visiting every year.
As part of the agreement, Merlin Entertainments will be responsible for the day-to-day running of the Cadbury World site, its employees, and all operational decisions, as well as holding brand usage rights for Cadbury World in the UK.
“Cadbury World is a truly unique experience and since it first opened its doors in 1990, has been enjoyed by millions of families from across the UK and overseas. We want to build on the strong foundations we’ve laid so that people can continue to enjoy Cadbury World for generations to come,” Louise Stigant, UK MD at Mondelēz International, said.
“As we approach Cadbury’s 200th anniversary, I’m really excited by this partnership. By working with Merlin Entertainments, we will be able to bring the history and heritage of the Cadbury brand and the joy of chocolate to more and more people.”
The partnership forms part of Merlin’s broader strategy to engage in IP partnerships with some of the world’s most popular brands across its global estate, with existing successful partnerships including LEGO, Bear Grylls, Marvel and BBC.
“We have long admired Cadbury as the nation’s favourite chocolate brand and have already successfully worked together across a range of experiential activities and retail spaces in our UK theme parks,” Mark Fisher, chief development officer at Merlin Entertainments, said.
“We are now excited to continue the relationship and bring to life the sights, smells and fun experiences that chocolate lovers have come to know and love, but just with the additional helping of some Merlin magic.”
The new partnership is expected to take effect from summer 2022, subject to regulatory approvals.
As Small Business Saturday approaches, HM Revenue and Customs (HMRC) has launched a new interactive online tool and clearer guidance for small businesses.
Aimed at supporting new and existing ‘sole traders’ to better understand their responsibilities, the new interactive tool explains the records they may need to keep, taxes that may apply to their business, and includes other useful information, for example how to pay a tax bill.
Whether preparing a first business plan, finding their feet as a fledgling firm, or already an established enterprise, small businesses across the UK can access the support and information easily and free of charge.
HMRC’s new Set up as a sole trader: step by step guide supports people working for themselves to understand when they may need to register as a sole trader and how to do so. This is presented in seven simple steps.
There are several HMRC interactive tools available, including one newly launched to help businesses estimate what VAT registration may mean for them. The VAT Registration Estimator was developed after feedback from small businesses suggested an online tool would be helpful to show when their turnover could require businesses to register for VAT and its effect on profits.
“At HMRC, we know small businesses are vital to our economy, and we want to help you get things right from the start,” Marc Gill, HMRC director of individuals and small business compliance, said.
“It can feel overwhelming when you’re a new business owner. That’s why we’ve created user-friendly, anonymised tools that give you the knowledge to make confident business decisions.
“We are committed to continue building trust with the small business community. Whether you’re just starting out or growing your business, we’re here with clear, reliable guidance to help your business succeed.”
The guidance and interactive tools are free to use and available directly from GOV.UK. They have been launched for information purposes only, users will not be registered for any taxes as a result of using them. HMRC will not collect or store any information about the user.
HMRC’s online services support businesses and individuals to interact with it securely at a time that suits them, and the free HMRC app helps businesses stay on top of their personal tax matters.
Vapers and retailers are being urged to "protect the future of harm reduction" by giving evidence to government as part of the Tobacco and Vapes Bill.
Campaign group We Vape wants vendors to answer a parliamentary call , explaining the importance of e-cigs and how the new bill might impact the numbers of people who choose to vape instead of smoke.
They have also encouraged businesses to 'spread the word' among consumers about how to respond to government's request for more data, as it advances the bill. The appeal follows a planned ban on advertising, which critics fear will prevent vital education of smokers that vapes are significantly safer than cigarettes.
Research shows half of all smokers (50 per cent) incorrectly believe vaping is more or equally as harmful as smoking - an increase of 10% on 2023. Only one third of smokers understand vaping is less harmful than smoking.
Further evidence suggest a potential ban on flavours could push 1.5million vapers back to smoking. One study - funded by the UK Health Security Agency - also raised fears many vapers will make their own flavoured e-liquid, 'which may expose them to toxicants or chemicals that have not been approved for use in vapes.'
We Vape Founder Mark Oates said, "This call to evidence is a rare opportunity for retailers and consumers on the ground to have their say on vaping. We know the potential restriction to flavours will drive many ex smokers back to the death sentence that is cigarettes, while the advertising ban means we cannot educate the staggering 50% of smokers who think vaping is more harmful than smoking.
"Both these elements of the bill already imply vaping is as bad for you as smoking, which is entirely wrong and contrary to the NHS policy of handing out starter packs to adults wanting to quit cigarettes.
"Vape retailers and vapers are best qualified to speak on the tastes and purchase options that draw smokers to vaping and can provide the expert evidence the government needs.
"It is vital its decisions protect the rights of vapers to choose the flavours that help stop them smoking, as well as allowing smokers to be educated about the health benefits of making the switch.
"While the government can adjust its decisions based on new evidence, a person diagnosed with terminal cancer after being forced back to smoking cannot.
"That's why we also encourage businesses to spread the word to their customers about contributing evidence, which will help protect the future of harm reduction.
"If you are a vaper or your business involves vaping, please answer the parliamentary call for evidence on the impact the Tobacco and Vapes Bill will have on you or the people you serve daily."
The government wants to hear from those with 'relevant expertise, experience or a special interest' in vaping, who can provide proof of its importance as the Tobacco and Vapes Bill enters the committee stage of approval.
Scottish Wholesale Association (SWA) acknowledged the Scottish Government’s efforts to deliver the 2024-25 Budget during a time of significant economic challenge.
While the commitments to stability and growth are positive steps, the wholesale and food and drink sectors require more targeted action to navigate ongoing pressures and invest in their future with confidence.
Commenting on the draft Scottish Budget, Colin Smith, chief executive of the Scottish Wholesale Association, said, “This Budget demonstrates an ambition to provide direction and stability, which is welcome, but for wholesalers, the reality on the ground remains tough.
"Rising costs linked to inflation, energy, and transportation – compounded by UK-wide changes to National Insurance contributions, the National Living Wage, and business property relief – continue to squeeze margins and challenge operations, particularly for family-run SMEs.
“We hope that measures within the Budget will help ease pressures on wholesale employees, who are the backbone of our sector. Ensuring our workforce feels supported is essential as businesses navigate these economic challenges.”
Smith acknowledged helpful measures, which will indirectly support wholesalers serving the hospitality industry, through the reinstatement of 40 per cent non-domestic rates relief for hospitality businesses, from 2025-26.
He said, “The hospitality and leisure sectors are critical to Scotland’s economy but who have struggled to fully recover after Covid, and which our members work tirelessly to sustain.
"Wholesalers are at the core of the food and drink supply chain, ensuring those businesses remain supplied. This much-needed support for hospitality was vital in trying to secure their long-term viability and investment within the Scottish economy.”
Confirmation from Scottish Government that they are not planning to proceed with the reintroduction of the Public Health Supplement for large retailers was also welcome
Smith also highlighted the importance of providing a stable environment for business planning.
“A sense of direction is encouraging, but businesses need certainty and tangible measures to invest confidently in the long term,” he said. “For wholesalers, and indeed many of our customers, this means targeted support that allows us to manage rising costs while contributing to Scotland’s economic recovery and sustainability targets. There was little sense of any optimism for business confidence from this budget.”
The SWA also stressed the importance of addressing the sector’s recruitment challenges, particularly in attracting young talent. “We welcome any Budget commitments to invest in education and skills development through colleges and training programmes,” Smith said.
“These measures could support the wholesale industry’s efforts to encourage more young people to consider careers in our diverse sector, ensuring a strong pipeline of talent for the future.”
The SWA, meanwhile, reiterated its commitment to working closely with the Scottish Government to ensure the wholesale sector’s critical role is fully recognised.
Smith emphasised: “We are eager to collaborate with the government to build a resilient, sustainable future for the wholesale sector and the communities it serves. We have consistently called for a Scottish Government Scottish wholesale strategy which we believe is essential to navigate the economic challenges ahead, and to give the confidence our members need.”
As the detailed implications of the Budget become clearer, the SWA will continue to advocate for policies that support the sector’s long-term sustainability and competitiveness. “The wholesale industry is integral to Scotland’s economy, and with the right support, it can thrive and contribute to Scotland’s prosperity,” Mr Smith concluded.
Scottish Wholesale Association (SWA) has this week joined other business and industry groups to give oral evidence to the Scottish Covid-19 Inquiry where it shared in detail the impacts of Covid on SWA members and wider wholesale channel.
Having provided substantive written evidence to the inquiry in August, SWA chief executive Colin Smith and Margaret Smith, the organisation’s former head of public affairs who retired at the end of last year.
They also told how, in their view at that time, the Scottish and UK governments did not fully understand or consider the vital role of wholesalers when making initial decisions on market closures, support mechanisms, or key worker status – all with little to no warning in allowing businesses to prepare.
Smith said, “We articulated to the inquiry how wholesale is not a homogenous sector and that every wholesaler is inextricably linked to the national food and drink infrastructure, food resilience, and food security.
“We wanted to show that regardless of size or markets supplied, every wholesaler suffered in some way. Through our evidence, we to tried to ensure that no wholesaler has to relive the same experiences, and that no-one is left behind in the future.”
He continued: “It was the first time, out with our conversations with the Scottish Government, that we were able to articulate the combined impacts faced by our sector, including the personal mental stress and trauma members, their employees, and their families faced. Yet despite this, wholesalers and their staff continued to serve their customers, and kept the nation fed.”
Smith gave first-hand evidence on what the Christmas restrictions on 19th December 2020 meant for wholesalers.
Recounting what he saw and heard, while sitting in a foodservice member’s boardroom listening live to the then-First Minister restrict Christmas parties and socialising, the inquiry heard about the phones immediately starting to ring from customers cancelling their orders, leaving the wholesaler with 700 turkeys and a warehouse full of stock valued at £1.7 million, 35 per cent of which had a short shelf life.
Through all the evidence, one of the key recommendations asked by SWA of the inquiry was to have the Scottish Government embed wholesale into all future pandemic and national emergency planning, through the development of a Scottish food and drink wholesale strategy, and for government to have regular ongoing engagement with SWA and the sector.
Smith, however, stressed that the SWA “fully appreciated” the £21 million wholesale specific support from the Scottish Government, of which many SWA members benefited.
All the same, he highlighted to the inquiry that while this fund saved businesses and prevented a catastrophic failure of Scotland’s food supply chain, the wholesale industry cannot wait nearly a year before support is forthcoming in the future.
According to the SWA, in future this needs to be implemented at the very beginning of market restrictions and closures, to prevent wholesalers burning through cash reserves or taking on loans that ultimately prevent the restocking, rebuilding, and reopening of markets.
Another key point highlighted by the SWA to the inquiry was the need to support and recognise the importance of the supply chain with wholesale employees classified as “key workers”. Wholesale drivers especially are skilled licensed individuals, integral to ensuring the wheels of Scotland’s food and drink supply chain keep moving.
Commenting after giving evidence this week, Smith said that since the pandemic the SWA had continued to forge stronger relations with the Scottish Government and had collaborated closely with ministers, officials, MSPs and other stakeholders to raise awareness of the importance of wholesale.
In September, a Members’ Debate in the Scottish Parliament, initiated by Gordon MacDonald, MSP for Edinburgh Pentlands, provided a platform for politicians from all parties to speak about the often overlooked yet vital role of wholesalers in the food and drink supply chain.
The debate also highlighted the SWA's collaborative initiatives, supported by direct Scottish Government investment, aimed at increasing opportunities for Scottish producers and strengthening the supply chain, such as the Delivering Growth Through Wholesale programme, Wholesale Local Food Champion training, and the recently launched Scottish Wholesale Local Food and Drink Growth Fund.
Retailers are demanding emergency intervention to prevent so-called price-gouging by UK banks and other big card providers after a recent report shows that card companies raised their fees again last year “without transparency and justification”.
The British Retail Consortium (BRC) today (5) published its BRC Payments Survey, showing a rise in the use of cash for the second year in a row to 19.9 per cent of transactions in 2023 (from 18.8 per cent in 2022).
Debit cards remained far and away the most common method of payment, increasing to 62 per cent of transactions (66.7 per cent by spending). Taken together with credit cards, card payments accounted for over 75 per cent of transactions and 85 per cent of spending.
Overall, customers visited shops more frequently but made smaller purchases, as the cost of living crisis continued to pinch in 2023. The total number of transactions rose from 19.6 billion to 21.0 billion while the average amount spent (per transaction) fell from £22.43 to £22.03.
Meanwhile, card fees paid by retailers continued to grow. The total amount paid by retailers to banks and card schemes rose by over 25 per cent in 2023, at an extra cost of £380 million. This brought the total card fees paid to £1.64 billion.
Card companies continue to raise these fees without transparency or justification and retailers hope that the Payment Systems Regulator (PSR) will now implement meaningful reforms to tackle the lack of competition and rising costs identified in their current market reviews.
Cash remains a vital form of payment for a sizeable minority of the population, particularly for its role in budgeting. This has made it important to many households during the recent cost of living squeeze.
All large retailers are committed to accepting cash in their stores, which has a lower processing cost than other forms of payment. However, the dominance of cards as the preferred payment method highlights the urgency for reform on costs, states BRC.
The consortium has revived calls for the payments regulator to implement “meaningful reforms to tackle the lack of competition and rising costs identified in their current market reviews.”
Chris Owen, Payments Policy Advisor, British Retail Consortium said, "Persistent inflation and the cost of living crisis continued to affect households across the country and many consumers used cash to budget more effectively.
"However, the dominance of card payments continues apace, accounting for over 85 per cent of spending. Card fees continue to rise at a substantial rate and the PSR must act upon the harms it has identified in its current market reviews.
"It must move swiftly to reform the market and implement remedies including price caps on fees and price rebalancing measures.”