Local independent retailers have welcomed the new report by Association of Police and Crime Commissioners that highlights how PCCs across England and Wales are engaging with businesses to tackle retail crime.
The report, published today (13), follows the publication of the Retail Crime Action Plan in 2023 which establishes how police officers should respond to shop theft and violent incidents in stores. All police forces have signed up to the Action Plan.
Police and Crime Commissioners are responsible for setting the priority of their respective local police forces, and holding them to account when assessing their response to crimes like shop theft and abuse. The report expands on what PCCs are doing to protect retailers and members of the public on a case-by-case basis, showing who the PCCs are working with, what others have said about their approaches, and an evaluation of their approach's effectiveness.
ACS chief executive James Lowman said, “We strongly welcome the focus on retail crime in this report, highlighting the work that PCCs are doing across England and Wales to make a difference on retail crime. We’ve been pushing for action to support retailers in reporting and tackling crime for several years, so it is encouraging to see progress being made in this area.
“Implementing the Retail Crime Action Plan is a strong start, but we need to ensure that barriers to reporting are removed and prolific offenders are identified quickly so they can be apprehended by the police and the full extent of their crimes accounted for.”
In the months leading up to the Police and Crime Commissioner elections in May 2024, the ACS Stop Shop Theft campaign calls on all PCCs to provide essential information about what they are doing to reduce retail crime in their area, to establish a single point of contact on business crime for retailers when reporting incidents, and to provide clarity on how retailers can submit evidence of crimes happening in their stores.
Another independent retailers body The Fed has also welcomed the report saying it is pleased to see how police and crime commissioners (PCCS) across England and Wales are responding to protect retailers and the public.
Fed officials and members have been meeting with their respective PCCs in recent months to impress upon them the urgent need to tackle attacks and shoplifting, which have soared to epidemic proportions.
The Fed’s National President Muntazir Dipoti said, “We have held numerous meetings with PCCs all over England and Wales to highlight the number of retail crime incidents our members experience day in, day out.
“It is pleasing to discover that the APCC is taking this matter seriously and that police forces are now being held to account in an effort to clamp down on offenders.”
The report adds that a wide range of techniques and approaches have been adopted by PCCs, such as introducing new technology to identify offenders, implementing new education programmes to reduce the rate of crime, and changing how police forces respond to calls and incidences.
One example from the report highlights the Violence Reduction Partnership (VRP) in West Yorkshire, which introduced forensic marking technology to tag individuals and objects with unique forensic codes to help identify any items or subjects involved in criminality. This has already reduced the number of calls related to shoplifting by 44 per cent in 3 months following its introduction at Wakefield city centre, and the report notes that there is a great potential for it to improve these rates even further.
A legal assistant from Hampshire, Suzanne Kirkham, has been revealed as the winner of a new Toyota Yaris Cross Hybrid car in JET’s biggest promotion to date – Pump Up to 70.
Customers at JET service stations across the country were set the task of filling up their vehicles and stopping at a number ending in £0.70 to be within a chance of winning. The promotion is in celebration of the fuel brand’s platinum 70th anniversary.
“JET is a driver-first business through and through, and what better way to celebrate than giving the gift of driving,” Áine Corkery, Manager, Brand, UK Marketing Phillips 66 Limited said.
“Congratulations to the lucky winner – here’s to many happy years on the road.”
The winner was recently presented with the keys to her new car at her home service station, Horton Heath.
“JP&S Horton Heath congratulates its valued customer, Suzanne, for winning JET’s ‘Pump up to 70’! A wonderful initiative, and good fun, with a fabulous prize that we are sure that she will enjoy” said Priyanth Yoganathan, director at JP&S.
Radnor Hills, one of the UK’s leading soft drinks manufacturers, has welcomed FMCG specialist Jonathan Kemp to its board.
Kemp, who will join the board of directors of the Powys-based company as a non-executive director this month, has a long and successful career in brand building within the FMCG industry.
For the past 21 years he has been on the board of AG Barr plc as Commercial Director, during which he led the commercial growth of the business and the development of iconic brands such as IRN-BRU and Rubicon.
He is also involved with the Strathclyde Business School, part of the University of Strathclyde where he teaches students and conducts research.
He began his career at Procter & Gamble and worked for eleven years across a number of brands in a variety of sales, commercial and marketing roles including the setting up of the first Customer Business Unit at Tesco and the integration and UK launch of the Iams business.
Simon Knight, Managing Director of Radnor Hills, said: “We are delighted to welcome Jonathan to the board of directors and are looking forward to introducing him to our colleagues across the business.
“He has had a long and successful career in brand building within the FMCG industry and he joins us at a very exciting time as we embark on the next stage of our growth plans.”
Kemp said, “I’m really delighted to be joining the board at Radnor Hills as a Non-Executive Director. William and the team have built a very successful, fast growing soft drinks business through some increasingly well-known and great tasting brands. I’m looking forward to working with the team and being part of the next stage in the growth journey of the business.”
Radnor Hills, which was founded in 1990 by founder and CEO William Watkins, celebrates its 35th anniversary this year.
Last year, Simon Knight became the Managing Director of the fast-growing company which produces a range of still, sparkling water and flavoured soft drinks all made with exceptionally pure spring water sourced from its boreholes.
Its brands include Radnor Hills spring water, Heartsease Farm, Radnor Splash and Radnor Fizz.
Radnor Hills produces over 400 million units of drinks annually. It recorded revenues of £72.4 million in the year ended 31 May 2024, up from £65.5 million in the year prior
Allwyn, operator of The National Lottery, has launched a brand new annuity-style Scratchcard based on its successful draw game Set For Life. The new "Set For 5 Years" Scratchcard, which costs £2, offers players the chance to win a top prize of £5,000 every month for five years.
And to celebrate its launch in stores, Allwyn is giving eligible National Lottery retailers the chance to win an annuity-style prize of their own of £100 every month for a year. To be in with a chance of winning one of five top prizes up for grabs, National Lottery retailers should upload a picture of the Set For 5 Years Scratchcard in their dispenser to the National Lottery Retailer Hub by this Sunday (19 January).
In doing so, they’ll earn £10 and an entry into the draw to win £100 a month for a year. In-store support for the new Set For 5 Years game – which works by players having to match key numbers on the card to mimic that of a "Set For Life" draw – includes both Set For Life and Set For 5 Years POS, with the games’ iconic blue and pink colour palette taking a prominent place in stores this month.
“We’re really excited to be launching this new Set For Life-style Scratchcard, as it gives retail players even more opportunities to win on repeat from a National Lottery game," said Allwyn’s Head of Retail Channels, James Dunbar. "It’s designed with the same look and feel as the Set For Life draw game, which offers retailers lots of cross-selling opportunities. For example, they can suggest the new Scratchcard as an additional purchase to customers buying a Set For Life ticket. And we‘re also celebrating its launch with a special bonus event that will bring the magic of winning on repeat to five lucky National Lottery retailers.” If National Lottery retailers haven’t already, they can sign up to The National Lottery Retailer Hub today to find out more about bonus opportunities like this one and Allwyn’s new "Share The Win" initiative: https://tnlpartners.co.uk/
A convenience store in Edinburgh became the recent target of an ugly case of robbery on Friday (10), leaving the staff in shock.
The alleged incident took place at Londis store on Easter Road in Leith. The clip from CCTV floating on Facebook shows a man man dressed in black barging in the store with what appears to be a pole in his hand.
The man can be seen scattering the items from the counter before demanding the money from the staff at the till.
The shop worker can then be seen opening the till and handing over what is believed to be cash.
Officers have confirmed they are investigating the incident after they received a report of a robbery at the convenience store at around 9pm on Friday 10.
It is understood no one was injured during the disturbance.
A Police Scotland spokesperson said, “Enquiries are ongoing into a robbery at a convenience store on Easter Road, Edinburgh on Friday, 10 January 2025.
"The incident happened around 6.50pm and was reported to police around 9pm. No one was injured.”
The store wrote on the social media, "Please share this attack on one of our staff at Londis Easter Road, Edinburgh, taken place this evening Friday 10/01/25 at 6:53 pm.
"Someone probably noticed this criminal with his distinctive gear, ladies bike and a metal rod."
Demand for “hyper” limited-edition whisky produced by smaller, independent distilleries is on the rise with experts claiming that it is going to be the "next big thing" in the alcohol aisle.
Despite the onset of Dry January and a third of the population opting to steer clear of alcohol, whisky sales at Selfridges are defying the trend, with demand for exclusive, limited-edition bottles booming, The Times stated in a report.
The high-end department store, with flagship locations in London, Manchester, Birmingham, and a strong online presence, reports a significant uptick in interest for “hyper” limited-edition whiskies crafted by smaller, independent distilleries.
This marks a shift in the whisky market, which has traditionally been dominated by large Scottish and American producers.
According to Selfridges, sales of lesser-known brands have more than doubled over the past year, prompting the retailer to expand its whisky portfolio to over 1,000 bottles in 2023, with further growth planned for this year.
A particular focus has been on single cask releases, which yield between 200 and 300 bottles, depending on the “angels’ share”—the amount lost to evaporation during ageing.
One recent success story is The Hearach, a single malt from the Isle of Harris, whose 227-bottle single cask release sold out within an hour.
Andrew Bird, Selfridges’ head of food, attributes the surge to customers’ desire for uniqueness and exclusivity.
“We all love the idea of discovering and enjoying something that’s one-of-a-kind, that no one else has,” The Times quoted Bird as saying.
Many customers are buying these whiskies to collect, gift, or savour for special occasions.
The trend has been a boon for independent distilleries like Lochranza on the Isle of Arran. Stewart Bowman, Lochranza’s distillery manager, explained that the art of crafting whisky often involves a touch of serendipity.
“Whisky isn’t an exact science. We can fill identical barrels side by side, and they’ll come out differently. Occasionally, we stumble upon casks that are uniquely exceptional—it’s a bit of magic,” he said.
Bowman highlighted their latest limited-edition release, a 12-year-old single malt aged in a second-fill sherry hogshead cask, which boasts a “very sweet” profile with caramel and zesty orange notes.
“Limited editions represent a growing part of our business. Each one is a unique expression of what we do,” he added.
The growing appetite for rare whiskies reflects a broader consumer trend: a willingness to invest in distinctive products that could become “the next big thing.”