The trade organisation representing independent retailers has written to the government appealing for help with rocketing energy bills.
The Federation of Independent Retailers (The Fed) is calling for more financial help from the government and for the energy price cap to be extended to businesses.
In the letter to Chancellor Nadhim Zahawi and to business secretary Kwasi Kwarteng, the Fed’s National President Jason Birks reminded the government that independent retailers are the fabric of society but their future was under threat.
“Independent convenience retailers play a critical role in communities across the UK. We help raise much-needed funds for local causes, give young people their first jobs, keep a watchful eye out for our more elderly or disabled customers and provide store to door news and delivery services.”
“With the cost-of-living crisis and sky-high energy bills, our livelihoods and the future of the independent convenience retail sector is in doubt," he warned.
Laying bare the impact that the energy crisis was having on Fed members, Birks advised that a member currently paying £1,500 per month for electricity would shortly face a bill of £4,500 per month.
“Such an increase will make the business unviable, through no fault of the retailer concerned,” he wrote.
“As the energy price cap does not apply to businesses, there is no limit to what our members could be charged over coming months.
“When these soaring energy bills are added to falling margins and rising payroll costs, it may only be a matter of time before other communities lose access to the groceries and services that local stores provide – but more importantly they will also lose a heart.
“To survive this crisis, we need more financial support from the government and for the energy price cap to be applied to businesses too, even though this may be too little, too late.”
The manufacturer of Nestlé Cereals, Cereal Partners UK (CPUK), has announced plans to close its Bromborough factory, putting approximately 300 jobs at risk.
Production at the site in Merseyside, which produces the Cheerios brand and own-label rice crispies and cornflakes for leading supermarkets, is set to move to another facility in Staverton, Northamptonshire, as part of a £74 million investment plan.
CPUK also revealed that it will cease production of supermarket own-brand cereals at the end of its current contracts.
A spokesperson for the company noted that both its factories are currently below capacity, adding, “These proposals would adjust CPUK&I’s manufacturing footprint to better match demand and simplify our portfolio to focus investment on our branded cereals.
“Sales of breakfast cereal are in significant decline owing to the changing habits of UK and Irish consumers and greater competition from alternative breakfast options.”
Matt Denton, regional organiser from the GMB union, expressed concern over the announcement. “For three decades, CPUK has been at the heart of this community, providing good jobs and supporting countless businesses,” he said.
“Three hundred skilled workers facing an uncertain future is simply unacceptable. GMB will fight to protect jobs, secure fair treatment for workers and explore all potential options to mitigate the impact of this closure.
“We demand urgent talks with management and call on the company to engage with us to make sure workers’ voices are heard, and livelihoods are prioritised.”
A statement from the company said: “CPUK&I regrets the potential impact on employees, and the immediate priority is to work together to review the proposals while supporting people through this process with care and sensitivity.
"CPUK&I remains open to alternative solutions, including a potential sale of the Bromborough site and/or the supermarket branded cereal manufacturing itself.”
Justin King CBE, Chair of National Lottery operator Allwyn, visited Cardiff retailer, Rashid Khalid – who owns Broadway Post Office – to present him with a plaque to celebrate his store and its National Lottery players raising more than £650,000 for Good Causes to date.
This funding has helped support people and organisations in his local community, across Wales and right around the UK.
For example, just a 10-minute walk from Broadway Post Office on Adeline Street is Green Squirrel – a National Lottery-funded social enterprise that creates opportunities for greener living. In September 2024, the organisation was awarded £323,0000 in National Lottery funding to deliver its Railway Gardens project which brings the community together to learn about climate and nature.
“It’s really nice to be recognised for raising money for National Lottery projects by selling tickets in my shop,” said Khalid. “National Lottery funding makes a huge difference to local communities like mine.
“I am personally big on charity and that’s why I know how important The National Lottery is to people and communities. At my shop, we always do as much as we can to help those less fortunate in the area. During Ramadan, which is happening now, we provide fresh food to some of the local mosques for when they break their fast in the evening.”
Since the first National Lottery draw in 1994, shopkeepers like Rashid have helped raise more than £50 billion for National Lottery Good Causes. This has funded more than 650,000 individual grants across the UK – that's hundreds of projects in every UK postcode district.
Justin, a prominent figure in retail whose career spans 30 years including as former Sainsbury’s CEO, was able to impart some retailing advice to Rashid – who has been selling The National Lottery for over 24 years – and thank him for his contributions to Good Causes by selling National Lottery tickets.
Justin King commented: “When people think of The National Lottery, the first thing they probably think of is the big winners that it makes. But retailers like Rashid are critical to the success of The National Lottery and the billions of pounds it raises for Good Causes every year – funding that goes to projects in his local community and right around the UK. So, I’d like to thank him and his store’s players for the amazing role that they've played in this success story over the years.
“The National Lottery has around 2,600 committed retailers across Wales acting as its public face. Since the first National Lottery draw in November 1994, more than £2.2 billion has been invested into Good Causes in Wales, benefiting more than 74,000 arts, community, sports and heritage projects throughout the country.”
Some other projects that have been funded in Wales include: WeMindTheGap, which was recently awarded £4.9 million to support its work with disengaged young people across north Wales who have often encountered adverse childhood experiences, resulting in high levels of isolation; Wrexham-based Cariad Pet Therapy which delivers pet therapy to isolated individuals in the community and in care settings, hospitals, mental health units, schools and workplaces across South Wales; and Horizons/Gorwelion, an initiative which helps to foster new talent in the Welsh music scene thanks to The National Lottery funding.
Convenience stores emerged as largest growing category in terms of store opening last year, a recent report has stated, showing overall decline in chain outlet closures with 2024 having the second fewest closures in a decade, reflecting an improving picture for retailers.
According to Store Opening and Closing Data 2024 by PwC, a total of 12,804 shops and outlets belonging to multiples and chains (those with five or more outlets) exited UK high streets, shopping centres and retail parks in 2024.
This is equivalent to 35 closures per day, a decrease from last year and the second fewest closures in a decade – closures were only lower in 2022.
Openings are following a similar trend, with numbers slowing slightly to 25 per day. This is an improvement from the number of store openings during the pandemic but lower than the 34 per day peak during the mid-2010s.
The fastest growing category this year was convenience stores, as large supermarket chains accelerated growth in the fastest growing store format in the UK grocery market.
In fact, the net growth of full-sized supermarkets slowed slightly from the previous year, as discounters in particular slowed down their roll out plans.
Coffee shops were the only other category with more than 1 net opening per week in 2024.
This category saw a continuation of openings out-of-town and in drive-thrus seen in previous years, as well as chains expanding into city centres as the pandemic working-from-home trend began to reverse.
When it comes to declining categories, half of all net closures are accounted for by four categories- chemists, pubs and bars, banks, and car-related outlets.
However, these net declines are generally smaller than those seen in previous years, reflecting the improving closure trend across the board, states the PwC report.
This year’s results show higher net closures in the South and East of the England, while Wales, Scotland and the North West have seen fewer net closures.
In line with last year’s results, retail parks have continued to grow in 2024, significantly outperforming other locations and maintaining the positive performance.
Encouragingly though, rates of decline have fallen across all other location types over the last year too. For instance, shopping centres have more than halved the number of closures in 2024, with their recovery being boosted by an increasing pivot to growing leisure categories.
Meanwhile even high streets have seen net closures decline by about a quarter compared with 2023.
This year’s data reinforces a continued move away from the high street, where slower openings that are unable to offset concentrated closures. In contrast, out-of-town locations are seeing fewer closures and a net increase in store openings.
The results for 2024 show improvement. Closures are stabilising with fewer one-off failures and restructurings leading to just 10 net closures per day, three less than in 2023.
However, long-run analysis does show the 2 per cent per annum decline in chain outlets is in-line with the wider trend of shopping and services continuing to move online, despite the stated preference of many younger consumers to shop in store.
Diageo GB has today announced that Barry O’Sullivan will become Managing Director of Diageo Great Britain, effective July 1.
Nuno Teles, the current Managing Director of Diageo GB, will move to Managing Director of Diageo Mexico. Nuno will continue in his existing role until Barry’s arrival.
Barry has spent the past four years as Managing Director of Diageo Ireland, delivering consistent, sustainable growth in the Island of Ireland market. Updates under Barry’s leadership includes last year’s ground-breaking investments in Guinness, with €100 million dedicated to decarbonising Dublin’s St. James’s Gate and a €30 million investment in the production of Guinness 0.0.
Barry joined Diageo Ireland in 2021 after serving as managing director for Mars Petcare in Australia and New Zealand, with previously roles for Mars in Mexico, the Middle East, Turkey and Africa.
Nuno joins Diageo Mexico after three very successful years in GB, where he consistently grew the business despite challenging market conditions. Nuno has also made bold decisions to reshape the GB business, including last year’s creation of the Diageo Luxury Company to streamline and refocus the market’s focus on the luxury sector. Nuno has always championed a people-first culture at Diageo GB, ensuring Diageo’s purpose of celebrating life every day thrives in GB culture.
“I cannot wait to get started in Diageo’s home market of Great Britain, where some of the country’s most iconic and loved brands are at the heart of celebrations." said O’Sullivan. "After four wonderful years in Ireland, I look forward to bringing my experience to this new role and build on the incredible legacy that Nuno leaves behind.”
Nuno Teles said: “While I am excited by the opportunity ahead, I will be very sad to leave the remarkable market that is Diageo GB. Barry is a brilliant leader and hugely respected across the business, and I have strong confidence that Diageo GB will thrive under his leadership and continue our commitment of brilliant execution.”
As these changes take place, Diageo is also announcing the appointment of Louise Ryan as the new Managing Director of Diageo Ireland.
The number of retail jobs in 2024 slumped to the lowest since the data began in 1996, despite total jobs in the economy continuing to rise, shows the latest report by the ONS,
there were 2.88m jobs in retail in December 2024.This is traditionally the high point of the year, with retailers employing more people during the key Christmas quarter. The four-quarter average was 2.84m jobs, 70,000 fewer than at the same point last year, and 249,000 fewer than five years ago.
On a four-quarter average there were 1.50m part-time and 1.34m full-time jobs. The number of full-time jobs is down 106,000 on five years ago. Meanwhile, the number of part-time jobs is down 142,000 on five years ago.
Commenting on these figures, Helen Dickinson, Chief Executive at the British Retail Consortium, said, “The number of retail jobs in 2024 was the lowest since the data began in 1996, despite total jobs in the economy continuing to rise. While this decline in retail jobs should be a concern to communities everywhere, worse could be yet to come.
"Last October’s Budget forced retailer wage bills up by over £5bn, and both the rise in employer NICs and increased National Living Wage have made hiring significantly more costly.
"A recent survey of retail Finance Directors showed that half were planning hiring freezes or cutting jobs, both in head offices and stores across the UK.
“Jobs cuts are likely to fall disproportionately on part-time roles. 200,000 part-time jobs have already been lost over the last seven years, and up to 160,000 more part-time roles are at risk in the next three years.
"This matters: flexible retail roles are an important stepping stone for many people, whether it’s a first job out of school or a part-time role for those returning to the workforce or with caring responsibilities.
"As the Government’s welfare reforms aim to increase the numbers in work, flexible retail roles offer a first rung back onto the career ladder.
“Retailers face uncertainty around the new Growth and Skills Levy and on implementation of the Employment Rights Bill which could make it more difficult to offer flexible part-time roles or retrain people.
"Reducing part-time and reskilling opportunities in retail would not only be a loss to the industry, the UK’s largest private sector employer, but would also punish the millions of people who benefit from flexible, local jobs.
"If Government can ensure these policies help, rather than hinder, recruitment and investment in training, the industry can help provide routes back into work for those who need it.
"Government must join the dots on these different policies to create a win-win for employees, employers, and the wider economy.”