Skip to content
Search
AI Powered
Latest Stories

HMRC warns of bogus tax refund offers as scam referrals exceed 200,000

HMRC warns of bogus tax refund offers as scam referrals exceed 200,000
Photo: iStock
Getty Images

HM Revenue and Customs (HMRC) urged people to be wary of bogus tax refund offers as the Self Assessment tax deadline has passed.

Fraudsters could set their sights on Self Assessment customers, with more than 11.5 million submitting a tax return by last month’s deadline, the agency warned.


Taxpayers who completed their tax return for the 2022 to 2023 tax year by the 31 January deadline might be taken in by an email, phone call or text message offering a tax rebate. These phishing scams are designed to use personal details for selling on to criminals, or to access people’s bank accounts.

HMRC responded to 207,800 referrals from the public of suspicious contact in the past year to January – up 14 per cent from the 181,873 reported for the previous 12 months. More than 79,000 of those referrals offered bogus tax rebates.

“With the deadline for tax returns behind us, criminals will now try to trick people with fake offers of tax rebates,” Kelly Paterson, HMRC’s chief security officer, said.

“Scammers will attempt to dupe people by email, phone or texts that mimic government messages to make them appear authentic.

“Don’t rush into anything, take your time and check HMRC scams advice on GOV.UK.”

HMRC will not email, text or phone a customer to tell them that they are due a refund or ask them to request a refund. Customers receive repayments into their chosen bank account, and can see any transactions in their online HMRC account and in the HMRC app.

Customers can help fight phishing scams by reporting any suspicious communications to HMRC:

  • forward emails to phishing@hmrc.gov.uk
  • report tax scam phone calls to HMRC on GOV.UK
  • forward suspicious texts claiming to be from HMRC to 60599

In the last year to January HMRC also reported 26,443 malicious web pages to internet service providers to be taken down. This is a 29 per cent increase from the 20,385 referred by HMRC for removal the previous year. These sites aim to deceive taxpayers and steal their personal information or money.

They copy the design and branding of genuine websites so criminals can trick people into giving away their personal details. This information is then used to access people’s bank accounts or sold on the web.

On Monday, the Home Office launched its national campaign ‘Stop! Think Fraud’. Backed by organisations across law enforcement, tech, banking, telecoms and the third sector, a new website was created with advice on how to stay safe online. It can be found at www.gov.uk/stopthinkfraud

More for you

National Lottery retailers ‘Share the Win’ with new rewards initiative

National Lottery retailers ‘Share the Win’ with new rewards initiative

An exciting new rewards initiative launched by Allwyn – called “Share the Win” – is transforming National Lottery retailers into winners, simply by them selling a high value winning ticket or Scratchcard.

The new ‘Share the Win’ initiative is putting a range of prizes up for grabs for National Lottery retailers who sell high tier (£50,000 or more) winning draw-based games tickets – such as EuroMillions, Lotto, and Thunderball – or National Lottery Scratchcards. The scheme is open to all retailers where the winning ticketholder is happy to share details of their win.

Keep ReadingShow less
Recycling waste collection
Photo: iStock

Businesses face March 2025 deadline to streamline recycling under new government policy

The government has on Friday published a policy update on recycling, introducing significant changes for businesses to streamline recycling practices and improve sustainability. Effective by 31 March 2025, these reforms set new standards for waste collection across England, aiming to create a consistent system that benefits the environment and reduces confusion.

Businesses and non-domestic premises, including schools and hospitals, must arrange for the collection of the following recyclable waste streams:

Keep ReadingShow less
Hopes pinned on festive period as footfall tumbles in November
(Photo by Hollie Adams/Getty Images)

Hopes pinned on festive period as footfall tumbles in November

Footfall took a "disappointing tumble" in November, shows recent industry data, as retailers remain hopeful that the Black Friday and Christmas sales will help to turn things around for good.

According to BRC-Sensormatic data, total UK footfall decreased by 4.5 per cent in November (YoY), down from -1.1per cent in October. High Street footfall decreased by 3.7 per cent in November (YoY), down from -3.6 per cent in October.

Keep ReadingShow less
Generational smoking ban will have 'serious impact on legitimate, visible traders', warns Fed
iStock image

Generational smoking ban will have 'serious impact on legitimate, visible traders', warns Fed

More than nine in 10 independent retailers have said that the government’s proposed generational smoking ban and a ban on disposable vapes will fuel demand for illicit products even further, a survey of members of the Federation of Independent Retailers (the Fed) has shown.

Seventy-eight per cent of respondents said more of their customers than ever were buying illicit tobacco and vapes from other sources and just over half (55 per cent) were aware of specific places near their shops where illegal products were on sale.

Keep ReadingShow less
Snappy Shopper pays 'heartfelt thank-you' to loyal customers with ‘Love Actually’ inspired Christmas campaign
Image from Snappy Shopper

Snappy Shopper pays 'heartfelt thank-you' to loyal customers with ‘Love Actually’ inspired Christmas campaign

Snappy Shopper, the UK’s leading quick-commerce platform, has recreated one of the most iconic scenes from the beloved holiday film Love Actually as a heartfelt thank-you to its loyal customers.

Released to coincide with the film’s 21st anniversary, the campaign celebrates community spirit and underscores the importance of supporting local businesses during the festive season. The video reimagines the film’s famous doorstep scene, where Mark (Andrew Lincoln) silently professes his love to Juliet (Keira Knightley) through a series of placards.

Keep ReadingShow less