Henderson Group to install more Glory point of sale devices

Leading Northern Ireland retailer and wholesaler Henderson Group has confirmed another substantial order with Glory, a global leader in retail cash automation solutions, for its CASHINFINITY point of sale cash recycling solutions.

Following positive customer feedback and increased staff productivity, this latest order sees the total number of Glory point of sale devices reach almost 700 across the company’s owned and independent retailer estate. The most recent order will introduce Glory’s latest technology, the CI-10X, to Henderson Group stores for the first time.

Henderson Group owns the SPAR, EUROSPAR, ViVO, ViVOXTRA and ViVO Essentials franchises in Northern Ireland and operates a portfolio of more than 100 company stores and supplies to around 400 independently owned stores.

Glory’s CASHINFINITY point of sale and back office solutions help Henderson Group to meet shopper demands and choice in the way they order, pay, and are served, while optimising management of cash across the entire stores for the retailer.

Glory’s CI-10X POS solutions will be installed at traditional, self-checkout, food-to-go and drive-through payment positions and combined with CI-100X solutions in the store back office, deliver automated closed loop cash management.

“We embarked on a retailer-centric, technology-led strategy, with our EPOS software system EDGEPoS, to reduce labour input costs in a number of areas – Electronic Shelf Edge Labels (ESELs) and cash management – and both have been hugely successful for us,” Ron Whitten, chief financial officer at Henderson Group, said.

“Where Glory CI-10 machines are now deployed in our self-scan area, we are seeing an increase from circa 20 per cent of store transactions in the self-scan area pre-cash introduction, to between 50 and even 60 per cent in some stores. This clearly shows shoppers are opting more and more to use self-scan checkouts when cash is included as an option.

“Working with partners like Glory enables us to build stores with industry leading technology innovations at the fore whilst driving further efficiencies for the business.”

Mark McCallum, UK & Ireland managing director at Glory, said: “We are delighted to continue our strong relationship with Henderson Group to protect and manage its cash assets across their business. This significant order of Glory’s CI-10X POS solutions will not only help them to deliver more payment choice and an exceptional shopper experience in their stores across Northern Ireland, but also supports Henderson Group’s technology automation strategy across their stores.”