Tobacco and Vape Bill is “highly confusing, unenforceable and unfair”, feel independent retailers who are calling on the government to take better and uncomplicated ways forward like simply raising the legal buying age and licensing of tobacco-selling shops.
Most independent retailers feel Tobacco and Vapes Bill, if it comes into effect, will have profound consequences and long-term deep impact on businesses as the stores will be exposed to confusing legal hassles as well as public anger.
Under current law, it is illegal for anyone under the age of 18 to buy tobacco products, but under the new Tobacco and Vapes Bill, children who are turning 15 this year, or anyone younger, would never be able to legally buy tobacco as the bill would make it an offence anywhere in the UK to sell tobacco products to anyone born on or after Jan 1 2009.
Backers of the legislation, including Prime Minister Rishi Sunak, say the aim is to create the UK's "first smoke-free generation."
The Smokefree Generation policy will come into force in 2027 when current 15-year-olds turn 18. In other words, post 2027, the age of sale will have to be raised by one year each year to prevent future generations from ever taking up smoking.
Superficially, the bill sounds like a perfect plan, but it has confusing layers and is expected to become a huge challenge for local stores with limited means, a major share of whose footfall and sales come from this category.
Unenforceable
Independent retailers are clueless at the moment at how they are going to enforce this regulation (if they have to), thanks to its sheer confusing and constantly-shifting timelines.
Owner of BB Nevison Superstore and Post Office in Pontefract, retailer Bobby Singh, feels that the legislation is “not practical and is totally unfair”.
“I personally do not smoke and feel education is the key to health awareness,” he told Asian Trader.
Scotland-based retailer Girish Jeeva who runs two stores around Glasgow, said, “I am not sure how the system will be placed and how difficult it will be when it comes to selling tobacco products. It seems unfair and very complicated.”
Retailer Nishi Patel, owner of Dartford’s Londis Bexley Park store, said, “I am a third generation shopkeeper. We always had tobacco products in the store. It's like cornerstone of a corner shop.
“Honestly, at the moment, we don't really know how we're going to implement this new law. I am not sure if the government is going to support us or give us grants for any age-recognition software.
“A lot of retailers are not happy with this bill because it is complicated and does not help us in any way at all.
Retailer Nishi Patel
“I am young so I will eventually work it out and get my staff trained to allow us to be able to enforce it. But I know a lot of other elderly shopkeepers who are saying that they will be forced to sell their businesses because it is too much legislation complexity for them to handle,” he told Asian Trader.
The bill will see that post-2027, every year, the legal minimum age of buying tobacco will be raised by one year, implying a few years down the line, a retailer and his staff will be held responsible if he is not able to prohibit sales to 36-year-olds while granting the same to 37-year-olds, thus creating a breeding ground for conflict with customers.
Stores are already reeling under record crime rates and abuse levels, as reflected by wider industry reports. The 2024 Crime Report by Association of Convenience Stores (ACS), released in early March revealed that an overwhelming majority (87 per cent) of people working in convenience stores have faced verbal abuse over the last year with "enforcing the law on age restricted sales” as top triggers for abuse.
The proposed legislation of generational smoking ban will further require retailers to decline sales to otherwise some fully-grown adults (but who can buy alcohol!), thus creating conflicting situations.
Retailer Eugene Diamond, owner of Diamond’s in Ballymena, said, “I asked a youngster to behave in the shop yesterday afternoon he’d been lifting and throwing products. His language and thoughts about me in reply was unbelievable. I can’t imagine what his reaction will be when he is 20 and refused cigarettes. I see that as a big problem.”
Patel too expects steep rise in cases of conflict and abuse from shoppers.
He said, “We are going to probably have increased problems in the shop from antisocial behavior. There is a cliché too that we talked about in Parliament too that someone could be born on the last month of December 2008 and his friend is just a month younger as he is born in January 2009. In this case, former would be able to buy tobacco while his friend would not!
“We are definitely going to have ugly issues in store as we are the ones who would be facing the shoppers and denying them sales, thus facing their rage and not the government,” he told Asian Trader.
Black market and loophole
Sadly, illegal trade of cigarettes and tobacco products is not new in the country. The trade, its logistics and supply chain exist and is flourishing already, as reflected by regular media and councils’ reports. Such a ban will only further boost underground trade.
Association of Convenience Stores chief James Lowman also stated that rogue sellers, who are supplying dodgy products to anyone who wants them, are operating without fear of reproach from Trading Standards teams that are already stretched beyond their limits.
“What we need is a coherent strategy focused on enforcing the rules that we already have and providing enforcement teams with enough resources to be able to do their jobs properly. New regulations that only affect responsible retailers will do nothing to deter the criminals that are importing and selling illicit products,” he said.
Retailer Patel feels the new legislation is more like a self-sabotage.
He said, “The government is going to lose out on revenue that tobacco makes. However, the market will be pushed into the black market more than it ever has been and the government is not going to get any revenue from there.
“Since tobacco sales will go down every passing year, money generated from tobacco will also go down. It looks like the government is putting themselves in a really big hole. The illicit trade is going to go up, which means they're not getting the taxes from it.”
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What about the retailers buying tobacco from wholesalers for their stores? What rules will apply to them?
Sometime in future, let’s say in 2040, can a retailer (born after 2009) buy cigarettes and tobacco to stock in his store for his client base (pre-existing smokers born before 2009) or will the wholesaler be criminalised in this scenario?
Federation of Wholesale Distributors (FWD) is seeking clarity from the government and is yet to hear on this matter.
James Bielby, Chief Executive of FWD, said, “There must be an exemption to allow retailers to purchase tobacco from their wholesalers, whatever their age. There is a precedent for a wholesale exemption on displays and packaging – both of which are permitted in wholesale depots. These successes on tobacco policy, won by FWD, need to be replicated in the legislation.”
The wholesale body is also concerned over potential increase in the illicit trade.
“This policy must not lead to an increase in the illicit market controlled by organised crime gangs, hitting our members’ legitimate sales, tax revenues, and driving unregulated youth access to tobacco,” he added.
Better ways forward
Anti-smoking rules in the UK are among Europe’s strictest, with only Sweden having tougher regulations. The country already has the continent’s second-lowest smoking rates owing to some of the toughest laws and highest taxes on cigarettes in Europe and it has been slowly winning the war over smoking organically with the correct shift in mindset.
Based on APS data, the proportion of smokers in the UK in 2022 was 12.9 per cent, or 6.4 million people. This is a decrease from 2021 (13.3 per cent) and a considerable decrease in current smokers compared with 2011 (20.2 per cent). Comparing with peers, in France and Germany, smoking rate is 33.4 per cent and 22 per cent, while in Bulgaria, it is 39 per cent.
Demand for cigarettes fell by 54.3 per cent between 2010 from 38.3 packs/capita and 2022 to 17 packs/capita, according to analysis Smokefree World based on annual Population Survey data from the Office for National Statistics.
So, the question arises is do we even need a ban of such complexity and scale?
Retailer Patel feels that Sunak is seemingly only focused to be “remembered for bringing in generational smoking ban and thus saving future of the UK from cigarettes”.
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“Truth is some people are still going to smoke; there is no way that a whole generation cannot be smoking. He (Sunak) is not being practical. And as a human, we don't make choices for people who are old enough to make their own decisions. This generational smoking ban is nothing but just another red tape that we're going to deal with,” the retailer said.
New Zealand, whose policy reportedly inspired Sunak to introduce similar smoking restrictions in the UK, has scrapped its landmark smoking in November last year, even before it fully came into effect. Scrapping the plan, New Zealand Prime Minister Christopher Luxon stated that the ban would have created "an opportunity for a black market to emerge, which would be largely untaxed.
Many retailers also believe that the government does not have the required funding or resources to police a generational ban of such a scale.
Retailers are calling on the government to consider better ways forward like increasing the legal age and licensing the tobacco shops.
Patel added, “Why don't they move the age of smoking to 21? And why don't they license every tobacco shop? That way, they cans still generate some money as well as some control on the market and a check on underage sales. Instead of doing a complete blanket ban, the government is bringing this generational thing which is so confusing.
“Training standards are already under massive budgetary crisis, they don't have enough money nor people on the floor to check each shop. Whereas if they license tobacco-selling shops, they will have some funds to go into the Trading Standards.”
The idea that one should not smoke, or smoking is injurious, should be inculcated at home, school and in society and not from a neighborhood shop owner. It seems like government, authorities, charities, schools and even parents are somewhere failing to bring awareness in young people and are trying to pass the buck on stores through this confusing law, disproportionately criminalising them in the process.
Clearly, the onus of making the UK “smoke-free” seems to be unfairly falling entirely and solely on the shoulders of retailers!
The police-led National Business Crime Centre (NBCC) is urging retailers to make full use of the crime prevention and training resource available for free via their website to help support shop workers during the busy festive season.
With the most recent crime survey from the BRC showing incidents of abuse and violence towards shopworkers have risen to 1,300 a day, the lead up to Christmas can be extremely challenging for those working in retail.
The NBCC has designed a series of training videos for those working in the retail sector to help them deal with difficult situations and customers and to provide practical steps they can take to stay safe and de-escalate a potential flash point.
The videos cover four key areas: personal safety and de-escalation, saying no - refusing service, deterring and interacting with thieves, and handling disruptive behaviour. Each video is no more than four minutes long and provides tactics and strategies which any retail worker can use.
“We know what a difficult time the run up to Christmas can be for those working in retail. Long queues and crowded shops can lead to tempers fraying and provide more opportunities for shop thefts. The NBCC has developed easy-to-use support for retailers and their staff to help keep staff safe and reduce the potential for shop thefts. We hope that the easy to digest training videos can give shop workers a bit more confidence and support during a very busy time,” Supt Patrick Holdaway, NBCC lead, said.
Retailers can also access a comprehensive employer framework aimed at preventing violence and abuse within retails retail settings.
The ‘Framework for Employers’ brings together existing good practice within the sector and presents it as a comprehensive, simple step by step process that can be implemented by retailers to demonstrate how they will support their employers to prevent violence and abuse in retail settings.
It includes a post-incident support process which highlights the practical steps employers should be taking to support retail workers after an incident of violence and abuse occurs, for example, their responsibility to ensure incidents are reported, risks are analysed and appropriate support systems are put in place.
If a crime is committed then it is essential to report it to police and capture any digital evidence such as CCTV. The NBCC have worked with the Crown Prosecution Service (CPS) and police forces to develop a standard witness statement which retailers can use when submitting CCTV evidence to the police using a Digital Evidence Management Systems (DEMS). Retailers can access it here.
When reporting a crime to the police it is important that key information is conveyed calmly and accurately to the operator so that they can assess the information and decide on the appropriate response. The information provided to the operator is important in assessing the threat, harm and risk enabling the police to decide on how best to respond. The NBCC has developed a comprehensive guide for retailers and shopworkers on what you need to tell police when reporting a crime and when to dial 999.
“Undoubtedly crimes will take place, and when they do, we want retailers to report the crime and know how to get the digital evidence to the police in the fastest way possible and how to support and care for employees who may have been impacted emotionally or physically by abuse or violence towards them,” Holdaway added.
The NBCC has a dedicated section on the website for Shopworker Safety.
UK food businesses are expected to face significant financial challenges in 2025, grappling with multiple cost pressures. The cost of food items is predicted to rise by up to 4.9 per cent next year, according to the Institute of Grocery Distribution (IGD).
IGD’s latest Viewpoint Special Report, “Hungry For Growth”, highlights food inflation as one of the most significant challenges for UK households. However, it also places the increase in food prices within a wider context of overall industry pressures.
IGD’s forecast for food inflation in 2025 is based on a full overview of all the cost pressures on food businesses for the next 12 months. While energy and commodity prices will remain stable albeit a little higher in 2025, there will be significantly increased employment and regulatory costs for food businesses in the coming year which will mean food inflation could hit anywhere between 2.4 per cent - 4.9 per cent.
In July 2024, IGD forecast that retail food inflation in 2025 would average 2.1 per cent. This forecast has been revised upward principally on the basis of measures announced in the budget.
In forming these new forecasts, IGD assumed that major policy changes raising business costs will arrive in three phases over the next year:
April: rising costs to employment staff due to increases in National Insurance and National Living Wage
July: rising costs of food imports due to implementation of the Windsor Agreement framework with the EU
Oct: first payments are due to fall on Extended Producer Responsibility (EPR), increasing costs on packaging
IGD estimates that the food sector will only be able to absorb between 20 per cent - 40 per cent of these costs, meaning the remainder will be passed onto the consumer.
Food inflation is likely to continue to exceed inflation in other items, not just in 2025 but also 2026.
“We do not see food prices going down in the foreseeable future," said IGD Chief Economist James Walton. "The rising cost of living, combined with increased employment and regulatory costs, will keep inflation elevated. Consumers will undoubtedly look for ways to save money, but the impact of these cost pressures will be felt across the economy.
"For the food sector, the increased financial burdens are becoming harder to absorb, particularly for smaller players in the sector. The cumulative impact of multiple changes landing within a short period of time will drive significant cost into all food businesses across the UK.”
Police investigating crimes linked to the Post Office Horizon IT scandal are looking at "dozens" of potential suspects, but don't expect trials to begin until 2027. The police will also await the publication of Sir Wyn Williams’ public inquiry into the Post Office Horizon IT scandal before moving forward to charging, stated recent reports.
The investigation, which the police describe as unprecedented in size and scale, is in the first instance examining potential offences of perjury and perverting the course of justice by those involved in making “key decisions” on Post Office investigations and supporting prosecutions of branch owner-operators.
However, a second phase, which is being developed concurrently, is looking at “wider offences” and decision-makers involved more broadly at the Post Office, as well as at Fujitsu, which developed the controversial Horizon accounting software.
Three suspects have already been interviewed under caution and there are plans to interview others next year, according to police.
But no one will be charged until officers have read the final report from the separate public inquiry, almost 30 years after concerns were first raised.
Stephen Clayman, the Met commander overseeing the police investigation, said officers were “looking at the actions of prominent individuals” beyond those directly involved in making decisions on Post Office investigations and supporting prosecutions.
“We will go where the evidence takes us,” The Guardian quoted Clayman as saying. “We are looking at the Post Office and Fujitsu and anything wider. We will cast the net wider in terms of culpability.”
“The scale of the task ahead is unprecedented. I do know that if you take into account Post Office criminal and private prosecutions, civil claims and contract withdrawals, there are potentially thousands of victims who we are working hard to identify.”
Clayman added, “No key decisions will be made around submissions and charging decisions until the final report is delivered and thoroughly reviewed by the investigation team and the Crown Prosecution Service. We are looking at 2027 [for trials] realistically.”
“We have been building a larger investigation team made up of officers across all forces. All forces are contributing to the build of a national team. This is a truly national operation in scale and should be resourced as such.”
Michael Norman, the senior investigating officer, added that police were also looking at “investigators, solicitors, barristers and people within Fujitsu as well”.
“As others [persons of interest] come into scope we will look at those as well, if they become raised to suspect status,” Norman said. “It is very fluid. The issue of corporate liability, corporate culpability, is always open.”
Norman said that to date the police had interviewed three individuals under caution, dating back to 2021, with the most recent in September this year. Clayman said prosecutions would not reach trial until 2027, in part due to the “unprecedented” scale of the investigation, which is reviewing more than 1.5 million documents.
More than 900 post office operators were prosecuted between 1999 and 2015 because of faulty Horizon accounting software that made it look as though they had been committing fraud.
Tŷ Nant, a symbol of Welsh luxury and premium hydration, has announced the strategic acquisition of Fonthill Water and Decantae Mineral Water from the US-based Primo Water Corporation.
Tŷ Nant said the acquisition will elevate its status as one of the UK's leading premium water brands, following closely on the heels of acquiring the premium Welsh water and mixer brand, Llanllyr Source in late 2023.
Primo Water is a leading player in North America's beverage industry with a multi-billion dollar market cap and an EBITDA of $500 million in 2023.
Decantae Mineral Water, known for its pristine quality sourced from the foothills of Snowdonia, has been a leader in the premium bottled water sector in the UK and Europe. The acquisition of Decantae brings new packaging innovations to Tŷ Nant's line-up, including cuplets for travel retail and healthcare, complementing its existing glass and PET bottles.
Fonthill Spring Water, with its origins in the historic Fonthill Bishop Estate in Wiltshire owned by Lord Margadale, is celebrated for its naturally filtered, high-quality spring water. This acquisition not only broadens Tỳ Nant's geographical footprint but also enhances its product range with another iconic British water source and introduces Tŷ Nant to the water cooler market, targeting commercial, educational, and healthcare sectors with its 15L bottles.
Raminder Sidhu, chairman of Tŷ Nant, highlighted the synergy in these acquisitions, stating: “Our commitment to sustainability, innovation, and exceptional customer service aligns perfectly with the ethos of Decantae and Fonthill. These acquisitions are pivotal in our vision to grow our diversified super-premium adult beverage group, where each product carries a deep sense of provenance, alongside our commitment to premium and sustainable offerings.”
In a market increasingly driven by consumer demand for quality and sustainability, Tŷ Nant has been recognised as the UK's fastest-growing bottled water company in the Alantra Fast 50 this year, and ranked as the overall 4th fastest growing food and beverage company in the UK. This recognition is particularly impressive given that Tŷ Nant is already profitable, securing the highest average price per litre among all British mineral and spring water brands.
Looking ahead, Sidhu outlined ambitious plans for 2025. “We are poised for an exciting year continuing the tremendous growth we have experienced for the last four years. We will continue to innovate across our portfolio. We're introducing aluminium bottles and cans as an eco-friendly alternative to traditional packaging and refreshing the 'contemporary classical' look for Llanllyr Source. Moreover, we're set to launch new flavours from our award-winning Kings Hill small batch gin distillery in the Pentland Hills, Edinburgh and we are expanding into 10 new export markets.”
Bira (the), which represents 6,000 independent retailers across the UK, says the extension of waste electrical and electronic equipment (WEEE) regulations will finally create a level playing field between high street and online sellers.
"Electrical equipment like vapes are being sold in the UK by producers who are failing to pay their fair share when recycling and reusing of dealing with old or broken items," announced circular economy minister Mary Creagh on December 10. "Today, we're ending this: creating a level playing field for all producers of electronics, to ensure fairness and fund the cost of the treatment of waste electricals.
"As part of our Plan for Change, we are helping UK businesses compete and grow, and we continue to get more households recycling, cracking down on waste and ending the throwaway society."
Andrew Goodacre, CEO of Bira, said: "This marks a significant step towards fairer retail competition. The regulation of online marketplaces for WEEE compliance has been a particular concern in the vaping sector, where we've seen a surge in online sales without corresponding waste management responsibilities. These new rules will ensure all sellers contribute to the environmental costs of their products."
The WEEE directive, which covers all items requiring batteries, solar energy, or electrical current to operate, will now require online retailers to cover disposal costs for products they place on the market. This brings them in line with existing requirements for high street retailers who have long managed these responsibilities.
Jeff Moody, commercial director of Retra, Bira's specialist electrical retail division, added: "The vaping industry exemplifies why these regulations are needed. High street retailers have managed disposal responsibilities while online sellers haven't faced the same obligations. This has created an unfair advantage for online marketplaces, particularly with products like vapes that have significant environmental impact."
The directive, first introduced in 2002 and updated in 2012, places responsibilities on all producers - including manufacturers, importers, distant-sellers, distributors and retailers. These regulations ensure proper disposal and recycling of everything from large household appliances to small electronics, including the growing category of vaping products.
"As part of the Bira group, Retra has long advocated for equal treatment between online and physical retailers," added Mr Moody. "This announcement marks a significant victory for independent retailers who have consistently met their environmental obligations while competing with online sellers operating under different rules."