Costa Express rolls out first integrated hot and iced drinks machines

Costa Coffee has announced the rollout of its upgraded Costa Express machines, billing it as the world’s first integrated hot and cold self-serve machines.

The launch follows a successful trial in Bristol last summer, alongside testing dairy alternative milks in a small number of machines.

Upgraded to deliver both hot and iced drinks, 1,100 new machines will now be available at locations across England, Scotland and Wales. Customers will be able to choose from a large variety of hot and iced barista-quality drinks. Drinks range from hot or cold Lattes and Cappuccinos, to iced fruit cordials and milk coolers.

In addition, for a short time this summer as part of Costa Coffee’s Summer of Ice, Costa Express customers can exclusively pick up a limited-edition new Iced Salted Caramel Frappé. This delicious drink is created by using a shot of Espresso, foamed fresh milk, ice, and the all-important buttery salted caramel syrup – perfect for cooling off in the summer heat!

“Costa Express is synonymous with exceptional coffee on-the-go, so we’re delighted to be able to rollout our Costa Express hot and iced drinks machine this summer,” Nick Orrin, Costa Express Director UK & Ireland, said.

“The technology used in these state-of-the-art machines is nothing short of a gold-standard level of innovation – a world’s first for the self-service coffee machine industry. What’s more, we are giving our customers what they have been asking for from us – their favourite crafted coffee, personalised for how they want it and when they want it.”

Since 2011, Costa Coffee has operated Costa Express self-serve coffee machines in third-party shops, petrol and service stations, leisure sites and offices and has over 12,000 in the UK.

In addition to this roll-out, Costa Coffee, recently announced that alongside its franchise partners, it expects to open over 100 new stores across the UK in 2022, including over 60 new Drive-Thru stores, creating nearly 1,000 new jobs.