Bestway partners with shopping app Jisp

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Bestway has announced a new partnership with shopping and payment app Jisp.

The mobile app, which is being trialled within the Bestway estate, will provide the franchise and symbol partners with the opportunity to offer their customers home delivery and click & collect services.

Bestway plans to make the app available to all its partners in the New Year. The firm has confirmed that there will be no charge to its retail partners to use Jisp, including its home delivery and click & collect platform.

Dawood Pervez, managing director at Bestway Wholesale, said there is a real need to support retailers with ‘best-in-class’ technology as customer demand for home deliveries and click & collect has grown significantly.

“There is huge opportunity for UK convenience retailers. Research undertaken in May shows that during the lockdown 1, over 26 per cent of the UK population used c-stores for home delivery or click & collect.  Furthermore, according to the ACS (Association of Convenience Stores), 57 per cent of retailers have launched home delivery services in one form or another, since the pandemic took hold,” Pervez said.

“And we know that it is difficult for retailers to compete with the multiples in terms of the investment they are able to put into technology platforms. Our partnership with Jisp is designed to empower our partners by giving them functionality that goes beyond the very basic order capture system and enables them to compete with the best in the business.”

The app is contact-free and can be easily accessed using mobile phones. Jisp will also enable retailers to further understand customer insights and tailor products and services for their individual needs.

Julian Fisher, founder and chief executive of Jisp, said: “We are cementing our position as the definitive convenience store service with best-in-class shopping solutions for independent retail. Partnering with Bestway is a testament to our app and team. We are thrilled to be working with such an iconic wholesaler to provide technology for local stores previously only available to giant supermarkets and online grocers.”

Alton-based Jisp has earlier announced a partnership with the Federation of Independent Retailers (NFRN) to roll out the solution which provides retailers with same-day home delivery, click & collect, mobile payments and in-store scan & go services.