Almost one-third of Britons feel that they will be more likely to shop at their local store if they have a delivery or collection service available, says a recent report.
According to ‘Scan, Pay, Go’ app Ubamarket, 37 percent of Brits (14.2 million) would be more likely to shop at their local store if they had a delivery/collection service available while 21 percent said (6.7 million) they want their grocery collections to be ready within 30 minutes of ordering.
The report also mentions that 51 percent of Brits (12.3 million) have been deterred from using a third party delivery app as the products are listed at a higher price than on the shelves. 24 percent of Brits (6.8 million) feel that they have been neglected by living outside of a major city and not having access to a delivery service app, says the report.
The report’s finding comes as Scan, Pay, Go’ app Ubamarket is set to launch both ‘Click & Collect” and delivery options to its offering. Traditionally used as an app, facilitated by their Magic Menu feature, convenience stores can provide their shoppers with convenient deliveries, further bolstering the dynamic service provision of the grocery sector. Along with features such as facial recognition, plastic alerts, AI-driven personalised offers and till-less payments, Ubamarket’s white-label app will provide the convenience sector with the most sophisticated technology to evolve through the post-Covid retail landscape.
“In the wake of the pandemic, the rapid growth of 3rd party delivery services has been astounding, with major UK cities now boasting a significant raft of competitors. This however has raised several issues within the market. Firstly, the nature of rapid delivery services tend to be exclusionary as they are only available in the largest cities in the UK, despite the fact that an inability to secure sufficient supermarket deliveries is a problem nationwide,” Ubamarekt’s founder CEO Will Broome said.
“Secondly, many consumers are still deterred from using these 3rd party providers as they aren’t directly delivered by the supermarkets themselves. This means that the trust between retailers and the consumer is broken. By offering a service that is direct from the supermarket of choice, we are helping to address the respective issues of accessibility and trust, which is why our white-label retail app is an essential for all in the convenience sector.”
Nick Gillett 