Ocado strikes AI deal in Japan

Ocado Customer Fulfilment Centre in Andover, May 1, 2018. Photo: REUTERS/Peter Nicholls

UK online supermarket Ocado is venturing further outside its main market, announcing a deal to provide artificial intelligence (AI) capabilities to Japanese retail giant Aeon.

“We are pleased to announce the signing of an agreement… to develop Aeon’s online grocery business in Japan using the Ocado Smart Platform,” the British group said in a statement.

Aeon chief executive Motoya Okada referred to Ocado as a “state-of-the-art, exciting and transformative partner” that will align with its own “strategy of accelerating Aeon’s digital shift to serve Japan’s consumers”.

It is Ocado’s first partner in Asia, having already expanded into the United States.

Under the Aeon deal, the first warehouse operated largely by robots will serve Japan’s Kanto region from 2023, to be followed by further “customer fulfilment centres” in the two years thereafter.

“Ocado’s future relies on growing the Solutions business – where it builds state of the art robotic warehouses that fulfil tens of thousands of online orders a week for its partners,” said Sophie Lund-Yates, equity analyst at Hargreaves Lansdown.