Camelot launches new retailer hub

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Camelot has launched a new National Lottery retailer hub for its retailers.

The hub has been optimised for mobile, allowing access to current POS, National Lottery news, information and training guides in a user-friendly environment.

Retailers can also benefit from brand new features, such as the multi-store retailer tool, which enables retail partners who have more than one store to centralise them all under one login.

Other additions include a new notification function, which instantly alerts retailers to any newly available information.

The new hub also provides additional ways to get in touch with the National Lottery operator.  Retailers can now select the new customer service self-serve tool to have a wide variety of questions answered immediately, and a handy ‘Help’ section lets users perform numerous tasks, including ordering a new card and updating details.

Jenny Blogg, retail director at Camelot, commented: “Our retailers are essential to the continued success of The National Lottery and we’re always looking for ways to improve their overall experience with us. We hope they like the new retailer hub, which we’ve developed in response to their feedback, and benefit from its improved capabilities.”